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Table 10. Intel PRO 1000 XT Server adapter troubleshooting chart (continued)

Adapter problem Suggested Action

For Windows 2000 or XP:

Unable to remove PROSet in

SAFE mode

If the computer hangs (blue screen) after configuring network adapters with

PROSet, try the following:

v Start Windows in Safe mode

v Go to the Device Manger, and disable the network adapters and teams.

v Restart the computer.

v Windows should be operating normally if the problem was caused by the disabled

adapters.

To uninstall PROSet, perform the following steps:

v Start Windows in Safe mode.

v Use the Device Manager to disable all teaming instances.

v Restart the computer in Normal mode.

v Using PROSet, remove all teams and VLANs shown.

v Go to the Control Panel, select Add/Remove Programs.

v Uninstall PROSet.

Indicator lights

The adapter has the following indicator lights:

Label Indication Meaning

ACT/LNK Green on The adapter is connected to a valid link partner.

Green flashing Data activity

Off No link.

v If the LINK light is not on, check all

connections at the adapter and link partner.

Make sure the link partner matches the link

partner or is set to auto-negotiate, and the

driver is loaded. (The link indicator will not be

active until the driver is loaded.)

v Make sure the cable is installed properly. The

network cable must be securely attached at all

connections. If the cable is attached but the

problem persists, try a different cable.

– For copper connections, make sure the

cable is a 4-pair Category-5 or better.

– For fiber connections, make sure the cable

is SX mode. Check to see if the Rx and Tx

port connectors have been reversed.

Yellow flashing Identity. Use the Identify Adapter button in

PROSet II to control blinking. See PROSet II

Help for more information.

10 = OFF Off 10 MBPS

100 = GRN Green 100 MBPS

1000 = YLW Yellow 1000 MBPS

Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter

Table 11 on page 70 displays the LED definitions for the Alacritech Quad-Port

10/100 Ethernet adapter LED definitions

Chapter 7. Troubleshooting 69

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