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Integrated Ethernet adapter troubleshooting chart
Use Table 7 to find solutions to 10/100 Mbps integrated Ethernet adapter problems
that have definite symptoms.
Table 7. Integrated Ethernet adapter troubleshooting chart
Ethernet adapter problem Suggested Action
Ethernet Link Status light is
not On.
Check the following:
v Ensure that the hub is powered on.
v Check all connections at the Ethernet adapter and the hub.
v Check the cable. A crossover cable is required unless the hub has an X
designation.
v Use another port on the hub.
v If the hub does not support auto-negotiation, manually configure the Ethernet
adapter to match the hub.
v If you manually configured the duplex mode, ensure that you also manually
configure the speed.
v Run diagnostics on the LEDs.
If the problem remains, go to “Starting the diagnostic programs” on page 98 to run
the diagnostic programs.
The Ethernet
Transmit/Receive Activity light
is not On.
Check the following:
Note: The Ethernet Transmit/Receive Activity LED is On only when data is sent to or
by this Ethernet adapter.
v Ensure that you have loaded the network device drivers.
v The network might be idle. Try sending data from this workstation.
v Run diagnostics on the LEDs.
v The function of this LED can be changed by device driver load parameters. If
necessary, remove any LED parameter settings when you load the device drivers.
Data errors Check the following:
v Ensure that you are using Category 5 cabling when operating the NAS 200 engine
at 100 Mbps.
v Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
The Ethernet adapter stopped
working when another
adapter was added to the
NAS 200 engine.
Check the following:
v Ensure that the cable is connected to the Ethernet adapter.
v Ensure that the PCI system BIOS is current.
v Reseat the adapter.
v Ensure that the adapter you are testing is supported by the NAS 200 engine.
Go to “Starting the diagnostic programs” on page 98 to run the diagnostic programs.
The Ethernet adapter stopped
working without apparent
cause.
Check the following:
v Run diagnostics for the Ethernet adapter.
v Try a different connector on the hub.
v Reinstall the device drivers. Refer to your operating-system documentation and to
the User’s Reference information.
If the problem remains, go to “Starting the diagnostic programs” on page 98 to run
the diagnostic programs.
Chapter 7. Troubleshooting 63
- User’s Reference 1
- Contents 3
- Contents v 5
- © Copyright IBM Corp. 2001 ix 9
- NAS 200 User’s Reference 10
- About this book 11
- Related publications 12
- Web sites 12
- Chapter 1. Introduction 13
- 2 NAS 200 User’s Reference 14
- Chapter 1. Introduction 3 15
- 4 NAS 200 User’s Reference 16
- © Copyright IBM Corp. 2001 5 17
- 6 NAS 200 User’s Reference 18
- 8 NAS 200 User’s Reference 20
- IAACU Agent 22
- IAACU Console 22
- 12 NAS 200 User’s Reference 24
- 14 NAS 200 User’s Reference 26
- System requirements 27
- Starting UM Services 28
- Telnet Server support 30
- SNMP support 30
- Chapter 3. Getting started 31
- 20 NAS 200 User’s Reference 32
- Maintenance (Date and Time) 33
- Network Setup 33
- 22 NAS 200 User’s Reference 34
- ServeRAID configuration 35
- RAID technology 35
- Solving ServeRAID problems 36
- Format the logical drives 37
- 26 NAS 200 User’s Reference 38
- Chapter 5. Completing setup 39
- 28 NAS 200 User’s Reference 40
- Using a local UNIX name space 41
- 30 NAS 200 User’s Reference 42
- Creating shares 44
- 34 NAS 200 User’s Reference 46
- NAS Backup Assistant 47
- Persistent Images 48
- Global Settings 49
- Volume Settings 49
- Schedules 51
- Restore Persistent Images 51
- Disaster Recovery 51
- Backing up the system drive 52
- Creating a recovery disk 52
- Static IP addressing 52
- Restoring the system drive 53
- 42 NAS 200 User’s Reference 54
- PSM notes 55
- Ethernet adapter teaming 56
- 46 NAS 200 User’s Reference 58
- Chapter 7. Troubleshooting 59
- Power-supply LEDs 60
- Chapter 7. Troubleshooting 49 61
- Light-path diagnostics 62
- Diagnostics panel 62
- Chapter 7. Troubleshooting 51 63
- Engine troubleshooting charts 64
- Chapter 7. Troubleshooting 53 65
- 54 NAS 200 User’s Reference 66
- Chapter 7. Troubleshooting 55 67
- 56 NAS 200 User’s Reference 68
- Power problems 69
- Recovering BIOS 70
- Replacing the battery 71
- 60 NAS 200 User’s Reference 72
- Figure 4. Battery replacement 73
- Integrated Ethernet adapter 74
- Chapter 7. Troubleshooting 63 75
- 64 NAS 200 User’s Reference 76
- Chapter 7. Troubleshooting 65 77
- Gigabit Ethernet SX adapter 78
- Chapter 7. Troubleshooting 67 79
- 68 NAS 200 User’s Reference 80
- Indicator lights 81
- 70 NAS 200 User’s Reference 82
- POST (ISPR) error procedures 83
- 72 NAS 200 User’s Reference 84
- Chapter 7. Troubleshooting 73 85
- 74 NAS 200 User’s Reference 86
- Chapter 7. Troubleshooting 75 87
- Testing SCSI Adapters 88
- © Copyright IBM Corp. 2001 77 89
- 78 NAS 200 User’s Reference 90
- Using the Supplementary CD 91
- 80 NAS 200 User’s Reference 92
- Appendix A. Notices 93
- Trademarks 94
- Service support 95
- Before you call for service 96
- Getting help by telephone 97
- 86 NAS 200 User’s Reference 98
- Power-on self-test (POST) 99
- POST beep code descriptions 99
- 88 NAS 200 User’s Reference 100
- POST beep codes 101
- 90 NAS 200 User’s Reference 102
- POST error messages 104
- 94 NAS 200 User’s Reference 106
- 96 NAS 200 User’s Reference 108
- POST diagnostic programs 109
- Event/error logs 109
- Text messages 110
- Viewing the test log 112
- 102 NAS 200 User’s Reference 114
- 104 NAS 200 User’s Reference 116
- 106 NAS 200 User’s Reference 118
- Numerics 119
- 108 NAS 200 User’s Reference 120
- 110 NAS 200 User’s Reference 122
- 112 NAS 200 User’s Reference 124
- 114 NAS 200 User’s Reference 126
- 116 NAS 200 User’s Reference 128
- 118 NAS 200 User’s Reference 130
- 120 NAS 200 User’s Reference 132
- 122 NAS 200 User’s Reference 134
- 124 NAS 200 User’s Reference 136
- 126 NAS 200 User’s Reference 138
- GA27-4263-01 140
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