S37L-2095-00IBM Mobile SystemsWorkPad z50 Mobile Companion (2608-1Ax)Hardware Maintenance Manual March 1999
© Copyright IBM Corp. 1998 xiSafety Notice 5Though main batteries have low voltage, a shorted orgrounded battery can produce enough current to burncom
xii IBM WorkPad z50, Mobile Companion xiiSafety InformationThe following section contains the safety information thatyou need to be familiar with befo
© Copyright IBM Corp. 1998 xiiiElectrical SafetyObserve the following rules when working on electricalequipment.ImportantUse only approved tools and t
xiv IBM WorkPad z50, Mobile Companion xiv• Regularly inspect and maintain your electrical handtools for safe operational condition.• Do not use worn
© Copyright IBM Corp. 1998 xvThe guide consists of a series of steps presented in achecklist. Begin the checks with the power off, and thepower cord
xvi IBM WorkPad z50, Mobile Companion xviHandling ElectrostaticDischarge-Sensitive DevicesAny computer part containing transistors or integratedcircui
WorkPad z50 Mobile Companion 1WorkPad z50 Mobile Companion (2608)Read This FirstBefore you go to the checkout guide, be sure to read thissection.Impor
2 IBM WorkPad z50, Mobile Companion 2Screw Tightening InformationLoose screws can cause reliability problems. The IBMWorkPad z50 addresses this probl
WorkPad z50 Mobile Companion 3AttentionPushing the WorkPad z50’s Power button will power on(or resume) the system, or put the system in suspendmode: t
4 IBM WorkPad z50, Mobile Companion 4The following symptoms might indicate damagecaused by non warranted activities:Missing parts may be a symptom of
© Copyright IBM Corp. 1999 iiiNoteBefore using this information and the product it supports,be sure to read the general information under “Notices”on
WorkPad z50 Mobile Companion 5Product OverviewRefer to the following table for an overview of the systemfeatures of the WorkPad z50 Mobile Companion:F
6 IBM WorkPad z50, Mobile Companion 6Checkout GuideUse the following procedure as a guide for computerproblems.1. Obtain the failing symptoms in as m
WorkPad z50 Mobile Companion 7Symptoms (Verified) Refer ToOther symptoms (suchas LCD displayproblems).“Symptom-to-FRU Index” onpage 21.PC cards do not
8 IBM WorkPad z50, Mobile Companion 8Keyboard CheckoutIf the keyboard does not work or an unexpected characterappears, make sure that the flexible cab
WorkPad z50 Mobile Companion 9Modem CheckoutIf a modem problem occurs, do the following:1. Open the Terminal program. Double click the “Makea New Se
10 IBM WorkPad z50, Mobile Companion 10AC Adapter Checkout: You are here because theWorkPad z50 fails only when the AC Adapter is used.• If the power
WorkPad z50 Mobile Companion 11Battery Pack Checkout: If the battery pack or the optionalhigh-capacity battery have a problem, refer to the following:
12 IBM WorkPad z50, Mobile Companion 12Checking Operational Charging: There is no difference inbattery charging time whether the system is fully opera
WorkPad z50 Mobile Companion 13Backup Battery Checkout(Nonrechargeable)If removing all power sources except for the backup batteryresults in the syste
14 IBM WorkPad z50, Mobile Companion 14Press OK to close the message window, then click Start tobegin the calibration. You will see the following dia
iv IBM WorkPad z50, Mobile Companion ivAbout This ManualThis manual contains service and reference information forthe WorkPad z50, Mobile Companion.
WorkPad z50 Mobile Companion 15TrackPoint CheckoutThe TrackPoint adjusts the pointer sensor automatically.During this process, the pointer moves on th
16 IBM WorkPad z50, Mobile Companion 16
WorkPad z50 Mobile Companion 17Installing the ROM/DRAM CardThis section describes how to install the ROM card or theoptional DRAM card to the WorkPad
18 IBM WorkPad z50, Mobile Companion 187. With the notched end of the card toward the right sideof the socket, insert the card at an angle ofapproxim
WorkPad z50 Mobile Companion 195. Unscrew the single (captive) screw that secures theROM/DRAM card compartment cover to the chassis.Remove the cover.
20 IBM WorkPad z50, Mobile Companion 20Power Management FeaturesThe power management features are designed to save asmuch electricity as possible by p
WorkPad z50 Mobile Companion 21Symptom-to-FRU IndexThe symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cau
22 IBM WorkPad z50, Mobile Companion 22401 LED board errorSymptom / Error FRU / Action in Sequence401 LED board error1. LED board2. Mainboard5XX501 Ba
WorkPad z50 Mobile Companion 23Function-Related SymptomsSymptom / ErrorFRU / ACTION IN SEQUENCEThe system does notsuspend or resume when theLCD is clo
24 IBM WorkPad z50, Mobile Companion 24Keyboard- or TrackPoint-Related SymptomsSymptom / Error FRU / Action in SequenceThe keyboard (one or morekeys)
© Copyright IBM Corp. 1999 vContentsIntroduction...viiIMPORTANT SERVICE INFORMAT
WorkPad z50 Mobile Companion 25Peripheral Device Related SymptomsSymptom / Error FRU / Action in SequenceThe external monitor doesnot work correctly.1
26 IBM WorkPad z50, Mobile Companion 26Intermittent ProblemsIntermittent system hang problems can be caused by avariety of reasons that have nothing t
WorkPad z50 Mobile Companion 27Running the DiagnosticsThe following table lists the special tools used in thediagnostics:Tool Name FRU P/NSerial wrap
28 IBM WorkPad z50, Mobile Companion 28UUIDA UUID (universal unique ID) is uniquely assigned to eachsystem board for system management purposes. The
WorkPad z50 Mobile Companion 29Application Launching Key AssignmentsThe applications keys are programmed to launch presetsoftware applications. The f
30 IBM WorkPad z50, Mobile Companion 30Removing and Replacing Defective FRUsThis section provides information on removing and replacingFRUs.• Do not
WorkPad z50 Mobile Companion 31An electrostatic discharge (ESD) strap (P/N 6405959) mustbe used to establish personal grounding.
32 IBM WorkPad z50, Mobile Companion 32Important NoticeThe WorkPad z50 Mobile Companion uses special nylon-coated screws with the following characteri
WorkPad z50 Mobile Companion 33Unplugging and Plugging Flexible Cables:Two types of cable and connectors are used in the WorkPadz50. Some connectors
34 IBM WorkPad z50, Mobile Companion 34Removal referenceThe chart below shows the order for removing FRUs. Whena FRU has been removed, follow the arr
vi IBM WorkPad z50, Mobile Companion vi1040 Keyboard Assembly...391050 Bottom Cover...
WorkPad z50 Mobile Companion 351010 Backup Batteries1.Turn the WorkPad z50 upside down.Step Size (Quantity) Color Torque Length2Coin screwM2.5 (1)Bla
36 IBM WorkPad z50, Mobile Companion 361020 ROM/DRAM Card• Backup Batteries (1010)• Battery Pack (1030)AttentionRemove all power sources from the W
WorkPad z50 Mobile Companion 37
38 IBM WorkPad z50, Mobile Companion 381030 Battery Pack1.Turn the WorkPad z50 upside down.NoteAt step 3 you must push and hold the battery release l
WorkPad z50 Mobile Companion 391040 Keyboard Assembly• Backup Batteries (1010)• Battery Pack (1030)AttentionRemove all power sources from the WorkP
40 IBM WorkPad z50, Mobile Companion 401050 Bottom Cover• Backup Batteries (1010)• Battery Pack (1030)• Keyboard Assembly (1040)
WorkPad z50 Mobile Companion 41Attention!AttentionBe careful when assembling the bottom cover and thebattery shield not to pinch the cables.Step Size
42 IBM WorkPad z50, Mobile Companion 421060 Mainboard• Backup Batteries (1010)• Battery Pack (1030)• Keyboard Assembly (1040)• Bottom Cover (1050)
WorkPad z50 Mobile Companion 431070 LCD BezelAttentionBe careful when lifting the bezel cover loose. The plastictabs that hold it securely to the LC
44 IBM WorkPad z50, Mobile Companion 441080 LCD Unit• Backup Batteries (1010)• Battery Pack (1030)• Keyboard Assembly (1040)• Bottom Cover (1050)•
© Copyright IBM Corp. 1998 viiIntroductionImportant Service InformationImportantSoftware fixes are customer installable. Such fixes arelocated on the
WorkPad z50 Mobile Companion 451090 Inverter Card and LCD Panel• Backup Batteries (1010)• Battery Pack (1030)• Keyboard Assembly (1040)• Bottom Co
46 IBM WorkPad z50, Mobile Companion 46Step Size (Quantity) Color Torque Length1 M2.5 (4) N/A 3 kgcm 4.0 mm5 Hex (2) N/A 3 kgcm 5.0 mmNote: Make sure
WorkPad z50 Mobile Companion 471120 Speaker• Backup Batteries (1010)• Battery Pack (1030)• Keyboard Assembly (1040)• Bottom Cover (1050)1130 Micr
48 IBM WorkPad z50, Mobile Companion 481140 Audio PortsThe ear jack and speaker out ports are all built into themainboard. If any of these devices h
WorkPad z50 Mobile Companion 49Note: Make sure you use the correct screw and tightenthe screw to the torque specified.
50 IBM WorkPad z50, Mobile Companion 501160 RJ-11 Assembly• Backup Batteries (1010)• Battery Pack (1030)• Keyboard Assembly (1040)• Bottom Cover (
WorkPad z50 Mobile Companion 511170 Hardware Button Board• Backup Batteries (1010)• Battery Pack (1030)• Keyboard Assembly (1040)• Bottom Cover (1
52 IBM WorkPad z50, Mobile Companion 521180 Top Cover• Backup Batteries (1010)• Battery Pack (1030)• Keyboard Assembly (1040)• Bottom Cover (1050)
WorkPad z50 Mobile Companion 53LocationsFront Right View1. LCD cover release latch2. LCD display3. Brightness control buttons4. Contrast control butto
54 IBM WorkPad z50, Mobile Companion 54Left View1. RJ-11 connector2. External earphone jack3. Microphone jack4. PC card eject button5. PC card slotRig
viii IBM WorkPad z50, Mobile Companion viiiSafety Notices (Multi-lingual Translations)In this manual, safety notices appear in English with a pagenumb
WorkPad z50 Mobile Companion 55Rear View1. Power jack2. Battery release lock3. Battery release latch4. Lock keyholeBottom View1. Backup battery compar
56 IBM WorkPad z50, Mobile Companion 56System Unit Parts Listing1234567891011
WorkPad z50 Mobile Companion (2608-1Ax) 57System Unit FRU ListNo. FRU PART DESCRIPTION FRU ELEMENTS FRU P/N QTY CRU1 POINTING STICK CAP 84G6536 1 √K/B
58 IBM WorkPad z50, Mobile Companion (2608-1Ax)LCD Unit Parts ListNo. FRU PART DESCRIPTION FRU ELEMENTS FRU P/N QTY CRULCD BEZEL ASS’Y 05K5934 1LCD B
WorkPad z50 Mobile Companion (2608-1Ax) 59Miscellaneous and Other PartsDESCRIPTION FRU ELEMENTS QTY FRU P/N CRUMISC PART GROUP 1 1 05K5940HOOK KNOB 1H
60 IBM WorkPad z50, Mobile Companion 60Power CordIBM power cords for a specific country are usually availableonly in that country:For 2-pin power cord
WorkPad z50 Mobile Companion 61NoticesReferences in this publication to IBM products, programs, orservices do not imply that IBM intends to make these
IBMPart Number: 37L2095Printed in U.S.A.S37L-2ð95-ðð
© Copyright IBM Corp. 1998 ixSafety Notice 2The battery pack contains small amounts of harmfulsubstances. Do not disassemble it, throw it into fire o
x IBM WorkPad z50, Mobile Companion xSafety Notice 3If the LCD breaks and the fluid from inside the LCD getsinto your eyes or on your hands, immediate
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