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IBM NETCOOL 4.3-W Handbücher

Bedienungsanleitungen und Benutzerhandbücher für Software IBM NETCOOL 4.3-W.
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Ibm NETCOOL 4.3-W Bedienungsanleitung (516 Seiten)


Marke: Ibm | Kategorie: Software | Größe: 2.45 MB |

 

Inhaltsverzeichnis

Netcool®/Proviso® 4.3-W

1

Trademarks

3

Contents

5

Contents

10

Audience

19

Organization

19

Preface

20

Chapter 1: Introduction

23

Collection

24

How is the Data Reported?

25

CCM Server Quality Resource

35

CCM Sql Server Group

36

CCM Sql Server Resource

38

CDR Call Distribution Group

40

Reporter Set

41

Tables and Charts

41

Metrics Used in Report

41

Navigation Path

41

CDR Quality Detail Chart

43

Perfmon MOH Resource

44

CDR Quality Group

45

CDR Quality Resource

46

CDR Utilization Detail Chart

48

CDR Utilization Group

49

CDR Utilization Resource

50

CDR VoiceMail Usage Resource

53

Cluster Erlang-B Group

58

Cluster IP vs Legacy Resource

60

Cluster Quality Detail Chart

61

Cluster Quality Group

62

Cluster Quality Resource

63

Global VOIP

64

Cluster Utilization Group

66

Cluster Utilization Resource

68

Errors on Cluster by Codec

71

K-Factor Detail Chart

83

K-Factor Group

84

K-Factor Resource

86

Media Device Group

88

Media Device Resource

90

Perfmon Active Calls Group

92

Perfmon Active Calls Resource

93

Perfmon MOH Detail Chart

95

Perfmon MOH Group

96

Perfmon PSTN Detail Chart

98

Perfmon PSTN Group

99

Perfmon PSTN Resource

100

Drilled Down From

101

Perfmon Security Detail Chart

102

Perfmon Security Group

103

Perfmon Security Resource

104

Chapter 2: Supported Reports

106

Top 10 CDR Call Completion

117

Drills Down To

118

Top 10 CDR Call Duration

119

Top 10 CDR K-Factor

121

Top 10 CDR Number of Calls

123

Top 10 CDR Number of Errors

125

Overview

133

Summary of Device Technology

133

Sources of Collected Data

135

Port for SQL Access

136

Pre-Requisites

138

Supported MIBs

139

Properties

141

AP_ifType

142

CDRclusterId

143

CDRcustomerId

144

CDRsiteId

145

Description

146

Used in CME Formulas

146

Used in Reports

146

Used in Grouping Rules

146

Element.NAME

149

Element.STATE

150

VoIPCallMgrClusterId

155

VoIPCallMgrCustomerId

156

VoIPCallMgrDSPMaxChannel

157

VoIPCallMgrFileSystemName

158

VoIPCallMgrGatewayIpAddress

159

VoIPCallMgrGatewayName

160

VoIPCallMgrGatewayType

161

VoIPCallMgrMediaDeviceName

163

VoIPCallMgrMediaDeviceType

164

VoIPCallMgrProcessName

165

VoIPCallMgrSerialOrDsp

166

VoIPCallMgrServerDescr

167

VoIPCallMgrServerId

168

VoIPCallMgrServerVersion

169

VoIPCallMgrSqlDbName

170

VoIPDeviceType

171

Chapter 5: Defined Resources

174

Sub-Element Types

175

CallManager Gateway Device

176

CallManager Media Device

176

CallManager Server Device

177

CallManager Server Interface

177

CallManager Server Process

178

Cluster

178

Extension

179

Gatekeeper Device

180

Extension (cont.)

180

Gateway

181

Perfmon

182

PSTN Gateway Device

182

PSTN Gateway DSP Card

183

NOC Grouping

186

Infrastructure Branch

191

Sub-Element Collect Grouping

193

Data Collection

198

Formulas and Metrics

198

Formula Reference

199

AttendantConsoleClientsOnline

200

Generic Database Alias

201

Formula Editor Path

201

AuthenticatedCallsActive

202

AuthenticatedRegisteredPhones

204

Availability (percent)

205

BRIChannelsActive

206

BRISpansInService

207

CallDuration

208

CallsActive

209

CallsInProgress

210

CauseCallRejected

211

CauseChannelUnacceptable

212

CauseDestinationOutOfOrder

213

CauseInvalidNumberFormat

214

CauseMisdialedTrunkPrefix

215

CauseNetworkOutOfOrder

216

CauseNoAnswerFromUser

217

CauseNoChannelAvailable

218

CauseNoRouteToDestination

219

CauseNoRouteTransitNetwork

220

CauseNoUserResponding

221

CauseNumberChanged

222

CauseOther

223

CauseResourceUnavailable

224

CauseSubscriberAbsent

225

CauseSwitchCongestion

226

CauseTemporaryFailure

227

CauseUnassignedNumber

228

CauseUserBusy

229

SNMP (collection)

230

V2=OIDVAL(Sum(*, %V1));

232

V3=OIDVAL(hrMemorySize.0);

232

100*(%V2/%V3)

232

CISCO-CCM-MIB.my

233

Sum(*, %V1)

241

MSSQL-MIB.my

242

Cluster Erlang

250

ClusterForwardToVoiceMail

251

Percentage of Drop Calls

254

^(duration/3600)

258

Cluster Total Number of

259

External Calls (Nb)

259

ClusterIncomingCall)

262

ClusterBlocking

265

ClusterCallDuration

266

ClusterCauseCallRejected

267

ClusterCauseNetworkOutOfOrder

272

ClusterCauseNoAnswerFromUser

273

ClusterCauseNoUserResponding

277

ClusterCauseNumberChanged

278

ClusterCauseOther

279

ClusterCauseSubscriberAbsent

281

ClusterCauseSwitchCongestion

282

ClusterCauseTemporaryFailure

283

ClusterCauseUnassignedNumber

284

ClusterCauseUserBusy

285

ClusterDropCall

286

ClusterErlangB

287

ClusterErlang

288

ClusterIncomingCall

290

ClusterInternalCall

291

ClusterInternationalCall

292

ClusterIntersiteIPCall

293

ClusterIntersiteLegacyPBXCall

294

ClusterIntrasiteIPCall

295

ClusterIntrasiteLegacyPBXCall

296

ClusterJitter

297

ClusterLatency

298

ClusterLines

299

ClusterLocalCall

300

ClusterLongDistanceCall

301

ClusterMOS

302

ClusterNbPacketsLost

303

ClusterNbPacketsReceived

304

ClusterNbPacketsSent

305

ClusterOffNetCall

306

ClusterOnNetCall

307

ClusterShortCall

308

ClusterSuccessfulCall

309

ClusterTollBypassCall

310

ClusterTotalCall

311

ClusterTotalHoursOfTraffic

312

ClusterUnsuccessfulCall

313

ClusterVoicemailCallDuration

314

ClusterVoiceMailCall

315

ClusterVoicemailPackets

316

DropCall

318

CISCO-DSP-MGMT-MIB.my

320

EncryptedCallsActive

321

EncryptedRegisteredPhones

323

ForwardToVoiceMail

324

FXOPortsActive

325

FXOPortsInService

326

FXSPortsActive

327

FXSPortsInService

328

CISCO-GATEKEEPER-MIB.my

330

Gatekeeper Packet Errors (Nb)

334

Gatekeeper Total Packets (Nb)

341

GatewayCallsActive

342

H323CallsActive

343

H323CallsInProgress

344

HuntlistCallsActive

345

HuntlistCallsInProgress

346

Inbound Loss (percent)

349

Incoming

350

Alias For

351

Internal

364

International

365

IntersiteIPCall

366

IntersiteLegacyPBXCall

367

IntrasiteIPCall

368

IntrasiteLegacyPBXCall

369

LongDistance

375

MOHMulticastResourceActive

379

MOHMulticastResourceAvailable

380

MOHTotalMulticastResources

381

MOHTotalUnicastResources

382

MOHUnicastResourceActive

383

MOHUnicastResourceAvailable

384

NbPacketsLost

386

NbPacketsReceived

387

NbPacketsSent

388

Outbound Loss (percent)

391

CISCO-POP-MGMT-MIB.my

397

PSTN Gateway Packet Discards

407

DEF SaveAlias 10705;

410

V1= OIDVAL(sum(*

410

ShortCall

423

SIPCallsActive

424

SIPCallsInProgress

425

^(100 - avail)

433

SuccessfulCall

434

T1ChannelsActive

435

T1SpansInService

436

TollbypassCallDuration

437

TollBypassCall

438

^(isCaller + isCallee)

439

ForwardToVoiceMai

441

UnsuccessfulCall

442

VoicemailCallDuration

443

VoiceMailCall

444

VoicemailPackets

445

Discovery Formula Structure

448

CCM_Gateway_Device

449

CCM_Media_Device

450

CCM_Server_Device

451

CCM_Server_FileSystem

452

CCM_Server_Interface

453

CCM_Server_Process

454

CCM_Server_SqlDatabase

455

Gatekeeper_Device

456

PSTN_Gateway_Device

457

CISCO-CDP-MIB.my

458

PSTN_Gateway_DSP_Card

459

Appendix A: Configuration

461

. /opt/datamart/dataMart.env

462

Appendix A: Configuration

463

DATA_CHANNEL_HOME/scripts

466

Verifying Resources

477

Topology Editor)

479

INSTANCES

481

Component

484

VOIP_CISCO_IPT.CCMINPUT.URI

485

VOIP_CISCO_IPT.CDRINPUT.URI

487

VOIP_CISCO_IPT.DESIGNFILE

488

VOIP_CISCO_IPT.INPUT_HOST

494

Pack-Specific UBA Parameters

507

<instance>

508

Examples

509

SCOTTY Stack

511

BLT 2.4u

513

CMU-SNMP 1.14

513

UCD SNMP 4.2.5

514

JDOM 1.0

515

Regex 1.1a

515

Sieve of Erastothenes

516




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