®TMxSeries 343Hardware Maintenance Manual

x xSeries 343 Hardware Maintenance Manual Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous.To avoid

88 xSeries 343 Hardware Maintenance Manual Replacing Fans Replacing an 80 mm Fan To replace an 80 mm fan, follow this procedure:1. Loosen the three

Upgrading the Chassis 89 Replacing a 40 mm Fan To replace a 40 mm fan, follow this procedure:1. Remove the three screws that secure the fan bracke

90 xSeries 343 Hardware Maintenance Manual Removing the Power Supply Cage To replace the power supply cage, follow these instructions:1. Remove the f

91 7 Technical Reference This section includes:• Connector pinouts• Information on jumpersConnector Pinouts This section describes certain I/O inte

92 xSeries 343 Hardware Maintenance Manual DC Power Input for DC-Input Power Supply Cage A DC power terminal block is provided at the rear of the DC

Technical Reference 93 Serial Ports One serial port is provided on the rear I/O to supply COM2 using an 8-pin RJ45 connector (seeTable 13). The CO

94 xSeries 343 Hardware Maintenance Manual Configuration Jumpers This section describes the jumper blocks that control various configuration options.

Technical Reference 95 System Recovery and Update Jumpers (J1E1) Table 14. System Recovery and Update Jumper Options Option Description BMC Writ

96 xSeries 343 Hardware Maintenance Manual FRU List This section describes the orderable list of IBM FRU part numbers and the associated part numbert

Technical Reference 97 *When ordering this FRU you are also required to order a CPU HeatSink FRU (01R0844).

Contents xi Statement 3 CAUTION When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the fol

98 A POST Error Codes, Messages and FRU to Failure Information The following tables define POST error codes and their associated messages. The BIOS w

POST Error Codes, Messages and FRU to Failure Information 99 Table 17. POST Code - Port 80h Codes Diagnostic LED Decoder Post Code Note: G=Green

100 xSeries 343 Hardware Maintenance Manual Table 17. POST Code - Port 80h Codes (continued) Diagnostic LED Decoder Post Code Note: G=Green, R=Red

POST Error Codes, Messages and FRU to Failure Information 101 Table 17. POST Code - Port 80h Codes (continued) Diagnostic LED Decoder Note: G=Gre

102 xSeries 343 Hardware Maintenance Manual Table 17. POST Code - Port 80h Codes (continued) Diagnostic LED Decoder Note: G=Green, R=Red, A=Amber

POST Error Codes, Messages and FRU to Failure Information 103 POST Codes and Error Messages The following table defines POST error codes and the

104 xSeries 343 Hardware Maintenance Manual Table 18. POST Codes and Error Messages (continued) Error Code Error Message Pause on Boot FRU/Action

POST Error Codes, Messages and FRU to Failure Information 105 Table 19. Extended POST Error Messages and Codes (continued) Error Code Error Messa

106 xSeries 343 Hardware Maintenance Manual POST Error Beep Codes The following tables list POST error beep codes. Prior to system video initializati

POST Error Codes, Messages and FRU to Failure Information 107 Table 22. POST Memory Error 3-Beep Codes Diagnostic LED Decoder G=Green, R=Red, A=Am

xii xSeries 343 Hardware Maintenance Manual Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is

108 xSeries 343 Hardware Maintenance Manual PC Doctor Symtom to FRU Table 23. Diagnostic Related Syndromes No. Short Name Description FRU 1 NULL

POST Error Codes, Messages and FRU to Failure Information 109

110 B Equipment Log and Configuration Worksheet Equipment Log Use the blank equipment log provided here to record information about your system. You

Warnings 111

112 C Solving Problems This section helps you identify and solve problems that might occur while you are using the system.Resetting the System To do

Solving Problems 113 Running New Application Software Problems that occur when you run new application software are usually related to the softwar

114 xSeries 343 Hardware Maintenance Manual More Problem Solving Procedures This section provides a more detailed approach to identifying a problem a

Solving Problems 115 Specific Problems and Corrective Actions This section provides possible solutions for these specific problems:• Power light

116 xSeries 343 Hardware Maintenance Manual Characters Are Distorted or Incorrect Check the following:• Are the brightness and contrast controls pro

Solving Problems 117 CD-ROM Drive Activity Light Does Not Light Check the following:• Are the power and signal cables to the CD-ROM drive properl

1 Part I: User’s Guide 1 Introduction 2 Chassis Description 3 Regulatory Specifications and Disclaimers 4 Configuration Software and Utilities Th

118 xSeries 343 Hardware Maintenance Manual PCI Installation Tips Some common PCI tips are listed here.• Reserve interrupts (IRQs) and/or memory add

Solving Problems 119 Problem Determination Tips Due to the variety of hardware and software combinations that can be encountered, use thefollowing

120 D Getting Information, Help, and Services If you need help, service, or technical assistance or just want more information about IBMproducts, you

Getting Information, Help, and Sevices 121 Software Service and Support Customer telephone assistance with usage, configuration, and software defects

122 xSeries 343 Hardware Maintenance Manual International Warranty Service If you travel with your server product or relocate it to a country where y

Getting Information, Help, and Sevices 123

124 E Safety Addendum Related Service Information Note The service procedures are designed to help you isolate problems. They arewritten with the ass

Safety Addendum 125 Reinstall all covers correctly before returning the machine to the customer.Electrical Safety CAUTION Electrical current from pow

126 xSeries 343 Hardware Maintenance Manual  Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from groundssuch as met

Safety Addendum 127 Observe the special safety precautions when you work with very high voltages; these instructionsare in the safety sections of mai

2 xSeries 343 Hardware Maintenance Manual Notes Only use a screwdriver tip to push in the lock tabs on the rack slides. Apinch hazard exists if figne

128 xSeries 343 Hardware Maintenance Manual The guide consists of a series of steps presented in a checklist. Begin the checks with the poweroff, and

Safety Addendum 129 • Select a grounding system, such as those listed below, to provide protection that meets thespecific service requirement.Note T

130 xSeries 343 Hardware Maintenance Manual Important All caution and danger statements in this IBM documentation begin with anumber. This number is

Safety Addendum 131 Statement 2 CAUTION When replacing the lithium battery, use only IBM Part Number 33F8354 oran equivalent type battery recommende

132 xSeries 343 Hardware Maintenance Manual Statement 4 ≥≥≥≥18 kg (39.7 lb) ≥≥≥≥32 kg (70.5 lb) ≥≥≥≥55 kg (121.2 lb) CAUTION Use safe practices whe

Safety Addendum 133 Importante Todas as instruções de cuidado e perigo da IBM documentation começamcom um número. Este número é utilizado para fazer

134 xSeries 343 Hardware Maintenance Manual Instrução 2 CUIDADO Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número dePeça 33F83

Safety Addendum 135 Instrução 4 ≥≥≥≥18 kg (39.7 lb) ≥≥≥≥32 kg (70.5 lb) ≥≥≥≥55 kg (121.2 lb) CUIDADO Ao levantar a máquina, faça-o com segurança.In

136 xSeries 343 Hardware Maintenance Manual Instrução 10 CUIDADO Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobredispositivos mon

Safety Addendum 137

User’s Guide 3 Statement 4 ≥≥≥≥18 kg (39.7 lb) ≥≥≥≥32 kg (70.5 lb) ≥≥≥≥55 kg (121.2 lb) CAUTION Use safe practices when lifting.

138 xSeries 343 Hardware Maintenance Manual

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142 xSeries 343 Hardware Maintenance Manual

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Safety Addendum 147

4 xSeries 343 Hardware Maintenance Manual

148 xSeries 343 Hardware Maintenance Manual Important Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBMdocumentation sont p

Safety Addendum 149 Notice n° 2 ATTENTION Remplacez la pile au lithium usagée par une pile de référence identiqueexclusivement - voir la référence IB

150 xSeries 343 Hardware Maintenance Manual Notice n° 4 ≥≥≥≥18 kg (39.7 lb) ≥≥≥≥32 kg (70.5 lb) ≥≥≥≥55 kg (121.2 lb) ATTENTION Faites-vous aider po

Safety Addendum 151 Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einerNummer. Diese Nummer verweist auf einen englischen

152 xSeries 343 Hardware Maintenance Manual Hinweis 2 ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer33F8354 oder d

Safety Addendum 153 Hinweis 4 ≥≥≥≥18 kg (39.7 lb) ≥≥≥≥32 kg (70.5 lb) ≥≥≥≥55 kg (121.2 lb) ACHTUNG Beim Anheben der Maschine die vorgeschriebenen S

154 xSeries 343 Hardware Maintenance Manual Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBMdocumentation in

Safety Addendum 155 Avviso 2 ATTENZIONE Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM connumero parte 33F8354 o batter

156 xSeries 343 Hardware Maintenance Manual Avviso 4 ≥≥≥≥18 kg (39.7 lb) ≥≥≥≥32 kg (70.5 lb) ≥≥≥≥55 kg (121.2 lb) ATTENZIONE Durante il sollevament

Safety Addendum 157

5 1 Introduction Thank you for purchasing an xSeries 343 server.Your xSeries 343 server comes with a one-year limited warranty. If you have access to

158 xSeries 343 Hardware Maintenance Manual

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164 xSeries 343 Hardware Maintenance Manual Importante Todas las declaraciones de precauciín de esta IBM documentation empiezancon un número. Dicho n

Safety Addendum 165 Declaración 2 PRECAUCIÓN Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza33F8354 de IBM o cualqu

166 xSeries 343 Hardware Maintenance Manual Declaración 4 ≥≥≥≥18 kg (39.7 lb) ≥≥≥≥32 kg (70.5 lb) ≥≥≥≥55 kg (121.2 lb) PRECAUCIÓN Tome medidas de

Safety Addendum 167 >82 kg

6 xSeries 343 Hardware Maintenance Manual Before You Begin Before you begin to install options in your server, read the following information:• Beco

168 F Product Notices Notices This publication was developed for products and services offered in the U.S.A.IBM may not offer the products, services,

Safety Addendum 169 Trademarks The following terms are trademarks of International Business Machines Corporation in the UnitedStates, other countries

170 Index AAdaptec SCSI utility, 57Adapter Fault Tolerance, 16Adaptive Load Balancing, 16, 17add-in card3.3 Volt PCI, 785VoltPCI,78administrative pass

Index 171 Eelectronic emission Class A notice, 29Environmental Specifications, 9equipment log, 109Error, 102, 103, 105, 106Error Messages, 102Exit

172 xSeries 343 Hardware Maintenance Manual problems (continued)CD-ROM drive activity light, 116confirm OS loading, 113diskette drive light, 115hard

Index 173 SignalData Terminal Ready, 18DCD, 18DSR, 18Received Data, 18Request to Send, 18SMBUS, 106soft boot, 111Software and Utilities, configura

174 xSeries 343 Hardware Maintenance Manual

175 ®Part Number: 59P2178 Printed in the United States of America.

7 2 Chassis Description The xSeries 343 is a rack-mounted server that supports one to two Intel®Pentium®III processorsand up to 6 GB of SDRAM memory.

Second Edition (May 2002) © COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2002. All rights reserved. Note to U.S

8 xSeries 343 Hardware Maintenance Manual Features and Specifications Table 2. Features and Specifications Feature Description Configuration 1-2 w

Chassis Description 9 Environmental Specifications The xSeries 343 system has been tested to the environmental specifications as indicated in Tabl

10 xSeries 343 Hardware Maintenance Manual Chassis Feature Location Front Panel Figure 2 shows the front view of the system including the front panel

Chassis Description 11 Table 4. Front Panel Features Item Feature Description Front Panel Switches C NMI switch A momentary contact switch us

12 xSeries 343 Hardware Maintenance Manual Figure 3 shows the front view of the system with the bezel removed.OM12817A B CH EFGDA Floppy Drive E L

Chassis Description 13 Back Panel Figure 4 shows the back panel view of the system.OM14192A C EB DF G H I J K L++--MFigure 4. Back Panel Table 5.

14 xSeries 343 Hardware Maintenance Manual Internal Chassis Features Figure 5 shows the location of the server board’s connectors and other component

Chassis Description 15 Processor The server board accommodates one or two Pentium III processors up to 1-26 GHz with 512k cachein the FC-PGA2 pack

16 xSeries 343 Hardware Maintenance Manual Network Controller Note To ensure EMC product regulation compliance for intra-building lightingsurges, the

Chassis Description 17 Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. Forexamp

iii Contents Safety...

18 xSeries 343 Hardware Maintenance Manual RJ45 Serial Port The rear RJ45 serial port is a fully functional COM port that supports any standard seria

Chassis Description 19 The server board supports sleep states s0, s1, s4, and s5:• s0: Normal running state.• s1: Processor sleep state. No cont

20 xSeries 343 Hardware Maintenance Manual If both passwords are set, you:• May enter the user password to enter BIOS Setup or the SSU. However, you

Chassis Description 21 Table 7. Software Security Features (continued) Feature Description Disable writing to diskette In secure mode, the serve

22 xSeries 343 Hardware Maintenance Manual Riser Boards The server board includes two riser boards, a 5 Volt full height riser board, and a 3.3 Volt

Chassis Description 23 Power Supplies The power supply cage shown in Figure 8 is accessed from the rear of the chassis. The powersupply cage suppo

24 xSeries 343 Hardware Maintenance Manual Introduction The xSeries343 server system uses a -48 to -60 VDC input switching power subsystem, whichprov

Chassis Description 25 DC Input Voltage Specification The power supply will operate within all specified limits over the input voltage range outli

26 xSeries 343 Hardware Maintenance Manual Cooling Subsystem The cooling subsystem contains a fan array (as shown in Figure 9) consisting of two 80 x

Chassis Description 27 Server Management Summary The server board’s server management architecture features a board management controller (BMC),wh

iv xSeries 343 Hardware Maintenance Manual Using the System Setup Utility ...

28 xSeries 343 Hardware Maintenance Manual

29 3 Regulatory Specifications and Disclaimers Declaration of the Manufacturer or Importer We hereby certify that this product is in compliance with

30 xSeries 343 Hardware Maintenance Manual Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies with Canadia

Regulatory Specifications and Disclaimers 31 German Union EMC Conformance Statement Text für alle in Deutschland vertriebenen EN 55022 Klasse A Ge

32 xSeries 343 Hardware Maintenance Manual Taiwan Electrical Emission Statement Japanese Voluntary Control Council for Interference (VCCI) Statement

33 4 Configuration Software and Utilities This chapter describes the Power-On Self-Test (POST) and server configuration utilities. The tablebelow bri

34 xSeries 343 Hardware Maintenance Manual Using BIOS Setup This section describes the BIOS Setup options. Use Setup to change the server configurati

Configuration Software and Utilities 35 Setup Menus To: Press Get general help <F1> or <Alt+H> Move between menus ← → Go to the prev

36 xSeries 343 Hardware Maintenance Manual Main Menu You can make the following selections on the Main Menu. Use the submenus indicated by “►”forothe

Configuration Software and Utilities 37 Processor Settings Submenu Feature Option Description Processor Type N/A This field is informational o

Contents v 7 Technical Reference...91Connector Pinouts...

38 xSeries 343 Hardware Maintenance Manual PCI Configuration Submenu Feature Option Description USB Function <Enter> Enters submenu. Onboar

Configuration Software and Utilities 39 Onboard NIC 2 Function Submenu Feature Option Description Onboard NIC 2 [Enabled] Disable Allows disabl

40 xSeries 343 Hardware Maintenance Manual Server Menu Feature Option Description ► System Management <Enter> Enters the System Management s

Configuration Software and Utilities 41 Console Redirection Submenu Feature Option Description Serial Console Redirection [Disabled] Enabled S

42 xSeries 343 Hardware Maintenance Manual Boot Menu Feature Option Description Quite Boot Disabled [Enabled] Disabled displayed normal POST messa

Configuration Software and Utilities 43 Hard Disk Drives Submenu Choices Description 1st Hard Drive [AIC 7899,B:06 IBM DPSS] Removable Devices S

44 xSeries 343 Hardware Maintenance Manual Upgrading the BIOS Preparing for the Upgrade Before you upgrade the BIOS, prepare for the upgrade by recor

Configuration Software and Utilities 45 Creating the BIOS Upgrade Diskette The BIOS upgrade file is a compressed self-extracting archive that con

46 xSeries 343 Hardware Maintenance Manual Recovering the BIOS It is unlikely that anything will interrupt the BIOS upgrade; however, if an interrupt

Configuration Software and Utilities 47 Changing the BIOS Language You can use the BIOS upgrade utility to change the language the BIOS uses for m

vi xSeries 343 Hardware Maintenance Manual E Safety Addendum ...1

48 xSeries 343 Hardware Maintenance Manual The SSU runs from writable, non-writable, removable, and non-removable media. If the SSU isrun from non-wr

Configuration Software and Utilities 49 Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF se

50 xSeries 343 Hardware Maintenance Manual Launching a Task It is possible to have many tasks open at the same time, although some tasks may require

Configuration Software and Utilities 51 SDR Manager Add-in Clicking on the SDR Manager Add-in task brings up the Sensor Data Record (SDR) viewer.

52 xSeries 343 Hardware Maintenance Manual The FRU Viewer has the following menus:File Menu The File menu has the following options:• Open: Opens an

Configuration Software and Utilities 53 When to Run the FRU/SDR Load Utility You should run the FRU/SDR Load Utility each time you upgrade or repl

54 xSeries 343 Hardware Maintenance Manual Parsing the Command Line The FRU/SDR Load Utility allows only one command line function at a time. A comma

Configuration Software and Utilities 55 Using Specified CFG File The utility can be run with the command line parameter of -cfg filename.cfg. The

56 xSeries 343 Hardware Maintenance Manual Cleaning Up and Exiting If an update was successfully performed, the utility displays an appropriate messa

Configuration Software and Utilities 57 Updating the FRU/SDR Files 1. Place the diskette containing the BMC FW update files into the diskette driv

Contents vii 32. Replacing 40 mm Fans...8933. Removin

58 xSeries 343 Hardware Maintenance Manual

59 Part II: Service Technician’s Guide 5 Upgrading the Hardware 6 Upgrading the Chassis 7 Technical Reference This section describes procedures th

60 xSeries 343 Hardware Maintenance Manual Equipment Rack Precautions Statement 15 CAUTION Make sure that the rack is secured properly to avoid tippi

61 5 Upgrading the Hardware Tools and Supplies Needed Procedures in this section require the following tools and supplies:• Jumper-removal tool or n

62 xSeries 343 Hardware Maintenance Manual Statement 14 CAUTION Hazardous voltage, current, and energy levels might be present. Only a qualified ser

Upgrading the Hardware 63 Replacing Power Supply Modules To replace a power supply module, follow this procedure:1. Depress the locking tab (A in

64 xSeries 343 Hardware Maintenance Manual Replacing Hard Disk Drives To replace a hard disk drive, follow this procedure:1. Remove the bezel.2. Disc

Upgrading the Hardware 65 4. Remove the two screws securing the cable retention bracket (A in Figure 13) and lift thebracket out (B in Figure 13).

66 xSeries 343 Hardware Maintenance Manual Working Inside the System This section presents the following procedures that describe removal and install

Upgrading the Hardware 67 Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous.To avoid a shock haza

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68 xSeries 343 Hardware Maintenance Manual Handling Static-sensitive Devices Attention: Static electricity can damage electronic devices and your sys

Upgrading the Hardware 69 To remove the top cover, follow this procedure:1. Remove the four screws along the rear panel (A in Figure 14) that secu

70 xSeries 343 Hardware Maintenance Manual Internal Chassis Layout The server board contains connectors for installing up to two Pentium III processo

Upgrading the Hardware 71 Removing and Installing Memory The server board supports only PC133-compliant SDRAM. Install from 128 MB to 6 GB ofregis

72 xSeries 343 Hardware Maintenance Manual Removing and Installing Processors Note If the server has been running, any installed processor and heat s

Upgrading the Hardware 73 Adding or Replacing a Processor If you are adding a second processor to your system, you must first remove the terminat

74 xSeries 343 Hardware Maintenance Manual 5. Using Figure 18 as a guide, align the corner mark on the processor with the corner mark on thesocket an

Upgrading the Hardware 75 6. Align the processor and heatsink (D in Figure 19) so that the raised areas can make full contactwhen assembled (the b

76 xSeries 343 Hardware Maintenance Manual Removing a Processor 1. Observe the safety statements and “Handling Static-sensitive Devices”.2. Detach t

Upgrading the Hardware 77 Installing or Removing a Terminator 1. Observe the safety statements and “Handling Static-sensitive Devices”.2. Raise th

Contents ix Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança.

78 xSeries 343 Hardware Maintenance Manual Replacing 3.3 Volt and 5 Volt PCI Add-in Cards The server supports two types of PCI riser boards: 3.3 Vol

Upgrading the Hardware 79 PCI Add-in Card Cable Installation It may be difficult to install a cable on the connector of a PCI add-in card configur

80 xSeries 343 Hardware Maintenance Manual Statement 2 CAUTION When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent

Upgrading the Hardware 81 To replace the backup battery, follow this procedure:1. Observe the safety statements and “Handling Static-sensitive Dev

82 xSeries 343 Hardware Maintenance Manual

83 6 Upgrading the Chassis Replacing the Server Board To remove the server board, follow this procedure:1. Remove the top cover.2. Remove the fan bra

84 xSeries 343 Hardware Maintenance Manual 7. Remove the screws indicated in Figure 27.OM12832Figure 27. Removing the Server Board Retaining Screws

Upgrading the Chassis 85 Replacing the CD-ROM and Floppy Disk DrivesAttention: The cable can easily be damaged if not handled carefully. Refer to

86 xSeries 343 Hardware Maintenance Manual 7. Remove the two screws securing the cable to the CD-ROM drive (A in Figure 28) anddisconnect the CD-ROM

Upgrading the Chassis 87 Replacing the Front Panel Board To replace the front panel board, follow this procedure:1. Disconnect the small ribbon ca