Ibm Aptiva 2142 Bedienungsanleitung

21402142Hardware Maintenance Servicefor Service Level AMachine Types 2140 and 2142and IBM Monitors

Positionnement du sélecteur de tensionVotre Aptiva IBM peut comporter des sélecteurs de tension qui doivent êtrepositionnés correctement en foncti

(continued) 006 (continued)DOES THE HARDWARE CONFIGURATION REPORT CORRECTLYIDENTIFY THE DEVICES INSTALLED IN THE SYSTEM UNIT?Yes No007– The Sys

Layout—Type A-1” on page 5-2, and “System Board Layout—TypeA-2” on page 5-5.– Run the Easy Test Diagnostics test again.– If an error or other sympt

Media Console Drive DevicesProblems with the 3.5-in. diskette Drive, the CD/DVD-ROM drive, keyboard,mouse, the On/Off switch, or the hard disk dri

Factory-Installed Drive DevicesUse this check procedure to test any factory-installed drives.Attention: The customer might have customized settings

(continued) A-1 system board, and J25 on the Type A-2 system board.2. Check the hard disk drive jumper settings (see “Parts/Test PointLocations”

Zip DriveThe factory installed Zip drive operates in the same manner as a hard drive.The Zip drive, in the Setup Utility, will display as a hard di

33.6 Kbps and 56 Kbps DSVD Modem AdaptersNote: The factory-installed modem is a DSVD (Digital Simultaneous Voiceand Data) modem with cables for m

004 (continued)DOES THE SYSTEM FAIL TO WAKE UP WHEN THE- 'WAKE UPTHE COMPUTER WHEN THE PHONE RINGS' FEATURE ISENABLED?Yes No005– The Wak

(continued) 009 (continued)DID THE SYMPTOM REMAIN?Yes No010Replace the system board011DOES THE SYSTEM UNIT WORK NORMALLY EXCEPT FOR THEMODEM?Ye

MonitorFirst, review the “Display Self Test” on page 3-12, then follow step 001.001– Power-off the system unit and monitor.– Remove all adapter ca

Safety InformationThe construction of the IBM Aptiva Personal Computer provides extraprotection against the risk of electrical shock. This compute

(continued) 004 (continued)Replace the monitor.005Check the monitor I/O signal cable. Replace if defective.– or –Replace the system board.006(F

010 (continued)– Follow the prompts and perform the video test.Note: You might have to refine the monitor controls to obtain the bestimage.DID TH

Undetermined ProblemCheck the POST Error HistoryThe system board retains the last three POST error codes in a POST ErrorHistory saved in CMOS mem

2. Perform the following checks, one by one, until you have isolated theproblem FRU (refer to “Parts/Test Point Locations” on page 5-1 forlocations

(continued) 4. If there are beeps, replace the system board and use the currentprocessor on the FRU system board.5. If there are no beeps, replac

Diagnostic AidsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2Power-On Self Test ... 3-2D

IntroductionThis section explains the diagnostic aids that are available fortroubleshooting problems on the system.Power-On Self TestEach time yo

6. The system attempts to load the operating system as customized. If anoperating system is not found, a graphic message (icon) is displayedrequest

Creating a Diagnostics Bootable DisketteThe Diagnostics and Utilities CD allows you to create a bootable advanceddiagnostics diskette. This permit

5. If any POST errors appear after POST, make a note of the errors andpress the Esc key.A message will display on the screen saying that due to dis

Safety Notices (Multi-Lingual Translations)The safety notices in this section are provided in the following languages: English Brazilian/Portugu

Diagnostic Test ProgramsThe test programs on the Diagnostics CD include the following features:Feature DescriptionEasy TestDiagnosticsAutomatic te

Error MessagesMessages generated by the software—the operating system or applicationprograms—generally are text messages, but they also can be num

Using the Advanced Diagnostic Test ProgramsThe test programs provide advanced functions and utilities for users andservice or support professional

Command Line OptionsTo enter PC-Doctor commands:Note: Before beginning, ensure that Suspend Timer is disabled in theSetup Utility.1. Install the D

Hard Disk Drive Boot ErrorA hard disk drive boot error (error codes 1996 and I999030X) can be causedby the following:Command Action/ID:nnnn Adds t

Cause ActionsNo operating systeminstalled on the bootdrive.Install an operating system on the boot drive.The boot sector on thestart-up drive iscor

Display Self TestBe sure the monitor has been turned on for approximately 5 minutes beforeyou start the Display Self Test.Run the test as follows:

Display Under Power ManagementWith the Monitor connected to the system and the system and monitor ispowered on, both MM55 and MM75 monitors display

3-14

Repair InformationRemovals and Replacements—Machine Type 2140, 2142 ... 4-22005—Service Panel . . . . . . . . . . . . . . . . . . . . . . . .

Safety Notice 1Before removing any FRU, power-off the computer, unplug all powercords from electrical outlets, then disconnect any interconnecting

Removals and Replacements—Machine Type 2140,2142See Safety Notice 1: Translation on page xiBefore removing any FRU, power-off the computer, unplug

2005—Service PanelPull out on the rear tab to release the side service panel Repair Information 4-3

2010—CoverDo not lift the cover too high as the tabs might break.4-4

2020—3.5-In., 5.25-In. CageDisconnect any cables on the drive.Remove the screw.Pull out the cage.Figure 4-1. 3.5-In., 5.25-In. Cage Repair Infor

Figure 4-2. 3.5-In. Cage4-6

2030—Media ConsoleDisconnect the cables from the back of the Media Console.Remove the back cover.Disconnect the two signal, two power, CD/DVD, and

JP7JP6JP4J2J1Figure 4-4. Console cable removal4-8

Figure 4-5. Console left and right side coversFigure 4-6. Opening the Console Repair Information 4-9

Figure 4-7. Removing the console4-10

Figure 4-8. Removing the console bottom plateFigure 4-9. Console spring Repair Information 4-11

Safety Notice 2The lithium battery can cause a fire, explosion, or severe burn. Do notrecharge it, remove its polarized connector, disassemble it,

2040—Power SupplyDisconnect any cables necessary for removal.Remove the power supply mounting screws.Lift out the power supply.Figure 4-10. Powe

2051—Memory (DIMM)Attention: Memory modules are sensitive to static discharge. See“Handling ESD-Sensitive Parts” on page 4-16.Push out on the side

2080—Lithium BatteryAdapter cards if applicable.Insert the tip of a screwdriver (1) under the clip and raise the clip (2)carefully to remove the

2090—System BoardAdapter cards if applicable.Disconnect any cables necessary for removal.Memory (DIMM) (2051) if applicable.Notes:1. Be certain to

Handling ESD-Sensitive PartsMany products use parts that are known to be sensitive to electrostaticdischarge (ESD). To prevent damage when you wor

Home DirectorHome Director Technical Service and SupportAptiva computers purchased through RadioShack offer HomeAutomation with the Home Director

Note Dim control is for incandescent lighting only. Dim control must not beused for fluorescent lighting or for appliances.Home Director Trouble

seconds. Plug the Serial Interface back into the wall outlet and tryrunning the Home Director program again.Be aware that voltage distribution in h

Software Installation ProcedureThe Aptiva Recovery CD includes an Install program that can be used torestore the original Aptiva system software.A

Parts/Test Point LocationsSystem Board Layout—Type A-1 ... 5-2System Board Locations—Type A-1 ... 5-3Pentium MMX Pro

Safety Notice 2 ContinuedLa batteria di supporto e una batteria al litio e puo incendiarsi, esplodereo procurare gravi ustioni. Evitare di ricarica

System Board Layout—Type A-1J14J11JP12J5J6J7JP4J39J19J20BuzzerBatteryBiosModuleJ21J31J30J32J41J29J10J2J24J23J27JP21JP6J18J17J16J8J34J1J40U1JP2JP1J

System Board Locations—Type A-1J1 Fan connectorJ2 USB connectors (top=USB1; bottom=USB0)J3 Internal VGA connectorJ5 DIMM connector (Bank 2)J6 DIMM

Pentium MMX Processor Speed—Type A-1The Processor speed jumpers are set to the manufacture Type and Model ofthe Aptiva computer. Changing jumper s

System Board Layout—Type A-2J15J11J7J4J1AJ1BJ8AJ8BJ10J5J9J6A,B,CJ3J19J20BuzzerJ21J22J2J24J25J23BT1J16KSLOTA1J17J13JP2JP1JP3ISA1PCI1PCI2PCI3ISA2ISA3

System Board Locations—Type A-2BT1 BatteryDIMM1 DIMM connector (Bank 1)DIMM2 DIMM connector (Bank 2)DIMM3 DIMM connector (Bank 3)ISA1 ISA 1 connec

Processor Bus Factor—Type A-2The Processor speed jumpers are set to the manufacture Type and Model ofthe Aptiva computer. Changing jumper settings

Factory-Installed Modem CardPhoneLineAudioConnectorWake Up onRing Connector(not used)Figure 5-5. 33.6 Kbps Modem CardThe 33.6 Kbps modem operates

PhoneLineWake on RingConnector(not used)Audio ConnectorFigure 5-6. 56 Kbps Modem CardThe 56 Kbps modem is controlled by the Windows 95 Control Pane

Hard Disk Drive Jumper SettingsUp to four drive devices (hard disk, CD/DVD-ROM, or Zip drives) can beinstalled in Service Level A systems. If any

For jumper settings, match your hard disk drive to one of the followingfigures. 1 = Master Drive 2 = Slave Drive.Figure 5-7. Maxtor Hard Disk Dr

Laser Compliance StatementSome IBM Personal Computer models are equipped from the factory with aCD-ROM drive. CD-ROM drives are also sold separate

For jumper settings, match your hard disk drive to one of the followingfigures. 1 = Master Drive 2 = Slave Drive.Figure 5-9. Quantum Hard Disk

CD/DVD-ROM Drive Jumper SettingsThe CD/DVD-ROM drives are connected to the system board secondarydrive connector at the factory. CD/DVD-ROM drive j

Zip DriveThe factory installed Zip 100 ATAPI drive is connected to the system boardsecondary drive connector. The Zip drive is a direct access st

Detachable Monitor I/O Signal Cable Connector TestPoints1 2 3 4 56 7 8 91610515 11System boardMonitor end of cable(on some models)Figure 5-1

Media Console Cable1252650Figure 5-14. Media Console Cable ConnectorTable 5-1. Media Console Pin NumberingPin Signal Pin Signal1 DATA15 26 CD_AUDI

System Board Connector SpecificationsRefer to “System Board Layout—Type A-1” on page 5-2 and “System BoardLayout—Type A-2” on page 5-5 for connecto

Serial Port Mouse KeyboardUSB (Universal Serial Bus)Power Management PowerOn/Off Switch ConnectorModem Wake Up on RingDetect Connector Speaker Co

Power Cable ConnectorPin Signal Name Pin Signal Name1 Power Good (+5 V dc) 7 Ground2 +5 V dc 8 Ground3 +12 V dc 9 −5 V dc4 −12 V dc 10 +5 V dc5 Gro

Hard Disk Cable ConnectorsPin Signal Name I/O Pin Signal Name I/O1 Host Reset O 21 No Connection2 Ground 22 Ground3 Host Data 7 I/O 23 Host IOW O4

Safety Inspection GuideGeneral GuidelinesThe purpose of this Safety Inspection Guide is to help you identify possibleunsafe conditions on machines

El uso de controles o ajustes o la ejecución de procedimientosdistintos de los aquí especificados puede provocar la exposición aradiaciones peligro

6-2

Parts CatalogHow to Use This Parts CatalogSIMILAR ASSEMBLIES: If two assemblies contain a majority of identicalparts, they are broken down on the

Assemblies (Service Level A)Catalog Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3Assembly 1: Machine Type 2140 System Uni

Catalog SectionAssembly 1: Machine Type 2140 System Unit -Exterior (SL-A)1234567 Asm– Part Index Number Units Description1–1 Type 2140 Exterio

Assembly 2: Machine Type 2140 System Unit -Interior (SL-A)1345627-4

Asm– Part Index Number Units Description2–1 Machine Type 2140Note See the Appendix B,“Model/Monitor Configurations andFRU Part Numbers” on pag

Assembly 2: (continued) –5 42H4866 1 Pentium MMX-200 MHz Processor–5 12J6236 1 Pentium MMX-233 MHz Processor–NS 76H3658 1 Voltage Regulator for Pen

Assembly 3: Machine Type 2142 System Unit -Exterior (SL-A)12345678 Asm– Part Index Number Units Description3–1 Type 2142 Exterior –1 12J6477 1

Assembly 4: Machine Type 2142 System Unit -Interior (SL-A)13457627-8

Asm– Part Index Number Units Description4–1 Machine Type 2142Note See the Appendix B,“Model/Monitor Configurations andFRU Part Numbers” on pag

Radiación láser al abrir. No mire fijamente ni examine con instrumentalóptico el haz de luz. Evite la exposición directa al haz.xvi

Assembly 4: (continued) –4 01K1105 1 DIMM, 32 MB SDRAM –5 12J5962 1 Host Card–6 42H4865 1 Pentium MMX-166 MHz Processor–6 42H4866 1 Pentium MMX-200

Assembly 5: Diskette, Hard Disk Drives, and ZipDrive314442 Parts Catalog 7-11

Assembly 5: (continued) Asm– Part Index Number Units Description5–1 75H9550 1 3.5-in. 1.44 MB 2 mode Diskette Drive–1 75H9552 1 3.5-in. 1.44 MB

Assembly 6: Media Console (Type 2142)12345678 Asm– Part Index Number Units Description6–1 00K8358 1 Media Console Top Cover–NS 12J5928 1 Media Co

Assembly 6: (continued) –6 75H9550 1 3.5-in. 1.44 MB 2 Mode Diskette Drive–6 75H9552 1 3.5-in. 1.44 MB 3 Mode Diskette Drive(Japan, Hong Kong, and

Assembly 7: CD/DVD-ROM Drive, Modem, and TVCards351246 Parts Catalog 7-15

Assembly 7: (continued) Asm– Part Index Number Units Description7–1 12J3525 1 CD-ROM Drive (24X Max) –1 00K7888 1 DVD-ROM Drive–2 76H6349 1 CD/D

–NS 60H6045 1 Telephone Adapter (Austria)–NS 60H6046 1 Telephone Adapter (Belgium)–NS 60H6047 1 Telephone Adapter (Denmark)–NS 60H6048 1 Telephone

Assembly 8: Monitor and Power Cord (Linecord)21 Asm– Part Index Number Units Description8–1 Monitor (includes I/O cable and swivelstand)EQ = E

–1 60H9560 1 - .28, NH–1 60H9595 1 - .28, EQ–1 60H9596 1 - .28, SH–1 60H9597 1 - .28, NH (Japan)17-Inch Monitor - MM75 Type 2128 (15.7-Inch diagona

Federal Communications Commission (FCC) NoticeIBM Aptiva Type 2140, 2142Federal Communications Commission (FCC)StatementNote: This equipment has be

Assembly 9: Keyboard and Mouse21 Asm– Part Index Number Units Description9–1 Keyboard EZ Button–1 07H0675 1 - Belgium/Dutch–1 12J5617 1 - Be

–1 12J5642 1 - U.K. English–1 12J5607 1 - U.S. English –2 12J4549 1 Mouse–NS 12J4547 1 Ball and Clip for Mouse–NS 12J4552 1 Blue Mouse Caps Pa

Assembly 10: SoftwareCD-ROM Asm– Part Index Number Units Description10– Preloaded Software Recovery CD– Diagnostics and Utilities CDAptiva ow

Part Number Index Part Asm– Number Index Page 00K7888 6–2 7-13 7–1 7-16 00K7933 5–2 7-12 00K8175 6–NS 7-14 00K8350 3–4 7-7 00K8351 1–4 7-3 00K8357

Part Asm– Number Index Page 12J5936 8–2 7-19 12J5938 6–NS 7-13 12J5940 6–NS 7-13 12J5941 6–3 7-13 12J5962 4–5 7-10 12J5971 7–NS 7-17 12J5979 2–NS

Part Asm– Number Index Page 60H9602 8–1 7-19 75H8905 2–NS 7-5 75H8991 2–6 7-6 4–7 7-10 75H9550 5–1 7-12 6–6 7-14 75H9552 5–1 7-12 6–6 7-14 75H9

8-4

Appendix A. Online Support InformationThis section describes online technical support services available to helprepair the Aptiva computer.This sec

To reach the IBM Online HelpCenter on Prodigy, use the jumpword: IBM.For information about Prodigy, please call (800) 776-3449 (U.S. and Canadaonl

Appendix B. Model/Monitor Configurationsand FRU Part NumbersThe models described in this Appendix are Service Level A (SL-A)machines. Only factory

Canadian Department of CommunicationsCompliance StatementThis equipment does not exceed Class B limits per radio noise emissions fordigital appara

SoftwareSee 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.PowerSupply75H899175H899175H899175H899175H899175

SoftwareSee 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.PowerSupply76H487376H487375H899175H899175H899175H

SoftwareSee 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.PowerSupply75H899175H899175H899175H899175H899175H899175H899175H899

SoftwareSee 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.See 7-22.PowerSupply75H899175H899175H899175H899175H899175H899175H8991ModemSee 7-15.Se

SoftwareSee 7-22.PowerSupply75H8991ModemSee 7-15.CD-ROM12J3525MonitorN/AHardDrive02K1148Memory01K1104Processor12J6236SystemBoard93H5148Table B-5.

Table B-6 applies only to monitors sold with Service Level A Type 2140,2142 computers. The monitor part number can be found on the back of themonit

B-8

IndexNumerics2140 (SL-A) 1-62142 (SL-A) 1-63.3 V dc power connector 5-193.5-in. diskette drive check 2-46, 2-4733.6 Kbps and 56 Kbps DSVD modemche

DIMM description 1-27DIMM identification 1-27diskette connector 5-19diskette drive 1-9display (monitor) powermanagement 3-13display (monitor) sel

message index 2-9microphone 1-9model configurationsAsia-Pacific-North models B-3Asia-Pacific-South models B-4EMEA models B-5Latin America models B

Attention Users should not attempt to make such connections themselves, butshould contact the appropriate electric inspection authority, or elect

processors (continued)Pentium MMX-166 MHz 1-9Pentium MMX-200 MHz 1-9Pentium MMX-233 MHz 1-9product description 1-6RRAM 1-27recovery software inst

IBMPrinted in U.S.A.International Business Machines CorporationOld Orchard Road,Armonk, New York 10504 Part Number: 10L9160Form Number: S06J-0517-0101

Load Number (LN): The load number (LN) assigned to each terminaldevice denotes the percentage of the total load to be connected to atelephone loo

TrademarksThe following terms are trademarks or service marks of IBM Corporation inthe United States and other countries.Intel and Pentium are tra

xxii

PrefaceThis manual is intended to be used as a stand-alone document to servicethis product. It is divided into the following chapters:“General Inf

xxiv

General InformationChapter Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Diagnostic Information . . . . . . . . . . . . .

Chapter DescriptionThis chapter contains general information about the contents of this manual,product descriptions, and other information useful

Using the Check ProceduresFailing Parts or Assemblies: The check procedures generally help youtrace a problem to one part or assembly. The last st

21402142Hardware Maintenance Servicefor Service Level AMachine Types 2140 and 2142and IBM Monitors

Noncritical malfunctions cause incorrect results that might not be apparent tothe user. An example of a noncritical error is a memory module failu

Appendix: Model Configurations and FRU PartNumbersThis appendix contains tables, listed by country, of models and FRU partnumbers. Refer to this wh

Product DescriptionThis manual contains service information for the Service Level A (SL-A)model of the IBM Aptiva Personal Computer, worldwide.Th

– 8 MB, 16 MB, 32 MB, 64 MB or 128 MB DIMM modules.– 60 ns Gold SDRAMMaximum system board memory is 384 MB.See Appendix B, “Model/Monitor Configura

The Type A-2 system board supports Pentium II processors and has thefollowing features:512 KB internal cache memory. Cache is not upgradeable.AT

One of the following processors can be installed on the Type A-2system board:Pentium II-233 MHzPentium II-266 MHzPentium II-300 MHzPentium II-333 M

One pair of external subwoofers (on some models).Joystick (on some models).Hard Disk DriveThe hard disk drive is a 3.5-in. slimline IDE AT drive w

- All audio function dependent on system unit.– External headphone, microphone, and USB connectors.– 2.1 meter interface cable.– Power management (

Hardware InterfacesThe following peripheral interfaces for adapters, options, and drives aresupported in the system unit.Table 1-1. Hardware Int

Refresh Rates and Monitor FrequenciesThis section provides the refresh rates and monitor frequencies for Type A-1and Type A-2 system boards.Refresh

Second Edition (January 1998)The following paragraph does not apply to any state or country where suchprovisions are inconsistent with local law:

Power-On Password, CMOS ResetA power-on password denies access to the system by an unauthorized userwhen the system is powered on. When a power-on

any Power Management settings. See “Power Management” onpage 1-21.)Notes:1. To reinstall the password, the user must enter a password in the Setup

Amplifier Card BIOSType 2140, 2142 computers come with either a Tier 1 or Tier 2 amplifiercard.Tier 1 amplifier card has one speaker output jackTi

f. At the dash “-” prompt, Type d fffa:0 , then press the Enterkey.g. The right side of the screen will display the Serial Number(23AXXXX), Tier au

Setup UtilityThe Setup Utility lets you view and change important information about thecomputer and its hardware.Using the Setup UtilityYou might

The Setup Utility screens display the type of information shown here. Theactual screens on the computer might look slightly different, but they ope

IBM SurePath Setup Utility -------------------------- Main Menu ------------------------Select a Menu: System Information Video Information

If you add or change a drive, you must select the correct drive type on thisscreen. If you are adding a hard disk or CD/DVD-ROM to the computer, se

Power Management can:Put the computer in a Suspend mode to conserve energy when youhave not used the mouse, keyboard, or hard disk for an amount o

Startup Options: This screen provides information about the computerpower-on (startup) sequence. When you power the computer on, it looks forthe o

ContentsNotices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiVoltage Supply Switch Settings ... viiPos

Cache memory is special buffer storage that holds frequently usedinstructions and data, and works faster than main storage. With cachememory insta

Table 1-4. Power Management Utility Normal OperationWhat Happens ExplanationDelay before mouseworks.This is normal for the Suspend feature of Power

POST Error HistoryThe computer automatically keeps a history of the last three POST errors.You can access the POST Error History by pressing F9 wh

System MemoryBoth Type A-1 and Type A-2 system boards support 168-Pin 60 ns, Gold,SDRAM, 64 bit Dual Inline Memory Module, (DIMM).Maximum memory s

SpecificationsSize:Machine Type 2140 system unit– Width: 362 mm (14.25 in.)– Depth: 444 mm (17.50 in.)– Height: 127 mm (5.00 in.)Machine Type 214

Environment:Temperature, system unit and monitor– Power on: 10° to 35°C (50° to 95°F)– Power off: 10° to 40°C (50° to 104°F)Humidity, system unit a

Operating RequirementsAll machines have two power on switches: one on the system unit (MediaConsole for Type 2142) and one on the display. Some h

Check ProceduresStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Index of Symptoms, Messages, Error Codes, or Beeps

StartThis is the entry point for all check procedures. The check procedures usefailure symptoms, POST error codes, or beeps to help determine the

POST Error Codes: A POST error code can occur in three ways:1. Under the System Memory count at the upper-left corner of the screen.2. After one o

Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(continued) 001 (continued)– Power-off the system unit whenever removing or replacing FRUs.– Remove all adapter cards, except for the factory-in

002 (continued)5. Press the ← key, if needed, to Disable the Suspend Timer6. Press Esc to exit the Power Management menu.7. Press Esc again to ex

(continued) 007– Go to “Index of Symptoms, Messages, Error Codes, or Beeps” onpage 2-9.008(From step 006)– If not already inserted, place the Di

010 (continued)DOES THE SYSTEM CONFIGURATION REPORT CORRECTLY IDENTIFYTHE DEVICES INSTALLED IN THE SYSTEM UNIT?Yes No011– The System Configuratio

(continued) 014 (continued)Check all adapter card cables and connectors for proper installation.Make sure all of the above are set correctly and

Index of Symptoms, Messages, Error Codes, orBeepsTable 2-1 on page 2-11 lists failure symptoms and possible causes. Themost likely cause is listed

If you observe: Go to:Symptoms that are not beeps or error codes Page 2-11 Beeps in any combination Page 2-25 Error codes displayed on the screen

Table 2-1 (Page 1 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes,

Table 2-1 (Page 2 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 3 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes,

Pentium MMX Processor Speed—Type A-1 ... 5-4System Board Layout—Type A-2 ... 5-5System Board Locations—Type A-2 ...

Table 2-1 (Page 4 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 5 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes,

Table 2-1 (Page 6 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 7 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes,

Table 2-1 (Page 8 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 9 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes,

Table 2-1 (Page 10 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCode

Table 2-1 (Page 11 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 12 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCode

Table 2-1 (Page 13 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

vi

Table 2-1 (Page 14 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCode

Table 2-1 (Page 15 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 16 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCode

Table 2-1 (Page 17 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 18 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCode

Table 2-1 (Page 19 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 20 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCode

Table 2-1 (Page 21 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

Table 2-1 (Page 22 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCode

Table 2-1 (Page 23 of 23). POST and Diagnostics and Utilities Indexfor Symptoms, Messages, Error Codes, or BeepsSymptoms, Messages, ErrorCodes

NoticesReferences in this publication to IBM products, programs, or services do notimply that IBM intends to make these available in all countries

Power Supply001– Check all drive and power supply connections for proper installation.– Power-off the system unit.– Check the power cord for cont

1101120+3.3 Vdc+3.3 Vdc+3.3 Vdc-12 VdcGNDGNDON/OFFGNDGNDGNDGNDGND-5 VdcPWR Good+5 Vdc+5 Vdc Aux+5 Vdc+5 Vdc+5 Vdc+12 VdcFigure 2-1. System Board Po

(continued) 006 (continued)ARE THE VOLTAGES CORRECT AND DOES THE FAN RUN?Yes No007Replace the power supply.008– The power supply is working nor

MemoryNote: SDRAM DIMM memory for Type 2140 and Type 2142 isautomatically detected and configured. If memory is added, the system willuse the add

(continued) 006 (continued)(From step 003)– Follow the screen instructions to run the Memory tests.DID THE MEMORY TESTS COMPLETE WITHOUT AN ERROR

Keyboard001A failing mouse can show up as a keyboard failure.– Power-off the system unit.– (Type 2140) Disconnect the mouse from the system unit.–

(continued) 005 (continued)DID THE SYMPTOM CHANGE?Yes No006Go to Step 008.007– Check the Media Console cable for continuity. See “Media Console

008 (continued)ARE THE VOLTAGES CORRECT?Yes No009Replace the system board.010Replace the keyboard. If the symptom remains, replace the system boa

MouseNote: A sticking keybutton can cause the mouse to operate incorrectly. Ifyou suspect this, go to “Keyboard” on page 2-39.001– Check the mou

Diagnostics and Utilities Device Presence Test001DO ANY MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMSAPPEAR?Yes No002Go to Step 004.003Go to “Index of