IBM 704 Bedienungsanleitung

PC Server 704User's HandbookIBM

About This Book Laser Compliance StatementSome IBM PC Servers are equipped from the factory with aCD-ROM drive. CD-ROM drives are also sold separately

Removing the Side Covers 3. Grip the two built-in handles at the back edge of the cover.12 Attention: Do not damage or displace theelectromagnetic int

Removing the Top Cover Removing the Top CoverBefore you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Dev

Removing the Top Cover 2. Lift the back of the cover up very slightly (to about a 20-degreeangle). Avoid dislodging the EMI clips.20 angleor less°3. S

Removing the Top Cover What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocessor? —

Installing a Microprocessor Installing a MicroprocessorYour server comes with two processor boards. Some models comewith one microprocessor on each pr

Installing a Microprocessor Before you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77

Installing a Microprocessor and voltage requirements as those of the currently installedmicroprocessor. Microprocessor internal and external clockfreq

Installing a Microprocessor An example microprocessor/heat-sink assembly might contain thefollowing components:12345678.1/ Heat sink retention clips (

Installing a Microprocessor Remove the board-support panel:a. Remove the left side panel .1/.b. Remove the four screws .2/ from the right edge of theb

Installing a Microprocessor 2. Select the processor board that you will remove. Locate theappropriate processor-board connector (.2/ or .4/) on thesys

About This Book Lithium Battery NoticeThe real-time clock contains a lithium battery. 8 CAUTION:Danger of explosion if battery is incorrectly replaced

Installing a Microprocessor 6. Locate the primary and secondary microprocessor sockets on theprocessor boards, as shown in the following illustration.

Installing a Microprocessor 9. Remove the microprocessor from the static-protective bag,without touching or bending the pins. Place it pin-side downon

Installing a Microprocessor 17. Move the lever forward and downward until it snaps into thefully closed (locked) position.18. Install two heat-sink cl

Installing a Microprocessor b. The following illustration shows the microprocessor/heatsink assembly, completely attached, except for one end ofone cl

Installing a Microprocessor Connect each end of each clip to the matching tab (flange)on the socket. Then, press the clips down until they aresecure o

Installing a Microprocessor 19. Reinstall the processor board .3/ in the server:a. Locate the appropriate processor-board connector (.2/ or.4/) on the

Installing a Microprocessor b. Grasp the processor board by the corners with the handles.Insert the primary processor board, component-side down.98 PC

Installing a Microprocessor Insert the secondary processor board, component-side up.c. Slide the processor board into the appropriate slot guides onth

Installing a Microprocessor could damage the processor board or the connectoron the system board.20. Reinstall the board-support panel:a. Align the su

Installing a Microprocessor 21. If you have no other options to install, replace the cover on theserver (see “Completing the Installation” on page 201

About This Book Note: Please call 1-800-IBM-4333 for information on batterydisposal.xii PC Server 704 User's Handbook

Installing a Microprocessor What to do next?  Removing a microprocessor? — Go to “Removing aMicroprocessor” on page 103. Installing memory-module ki

Removing a Microprocessor Removing a MicroprocessorYour server comes with two processor boards. Some models comewith one microprocessor on each proces

Removing a Microprocessor 2. Avoid touching the components and gold-edge connectors onthe processor board.3. Do not touch or bend the exposed pins on

Removing a Microprocessor If you want to remove a microprocessor from a processor board,you must remove that processor board from its connector on the

Removing a Microprocessor 2. Select the processor board that you will remove. Locate theappropriate processor-board connector (.2/ or .4/) on thesyste

Removing a Microprocessor 6. Remove the two clips that hold the heat sink andmicroprocessor in place:Note: When you remove the clips, avoid scraping

Removing a Microprocessor 11. If you are installing a faster microprocessor, go to “Installing aMicroprocessor” on page 86. Otherwise, continue with t

Removing a Microprocessor b. Grasp the processor board by the corners with the handles.Insert the primary processor board, component-side down. Chap

Removing a Microprocessor Insert the secondary processor board, component-side up.c. Slide the processor board into the appropriate slot guides onthe

Removing a Microprocessor could damage the processor board or the connectoron the system board.13. Reinstall the board-support panel:a. Align the supp

About This BookThis book provides the instructions for completing your installation;installing and removing server options; and configuring, modifying

Removing a Microprocessor What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Installing memory-module k

Installing Memory-Module Kits Installing Memory-Module KitsAdding memory to your server is an easy way to make programsrun faster. You can increase th

Installing Memory-Module Kits Notes:1. Use SIMMs that have tin-lead, alloy-plated-edge connectors.2. Use SIMMs that are compatible with Joint Electron

Installing Memory-Module Kits Before you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 7

Installing Memory-Module Kits The following illustration shows the memory-module connectors forall models.Bank 2Bank 1Bank 2Bank 1J16J14J12J10J8J6J4J2

Installing Memory-Module Kits To install memory modules on a memory board, do the followingsteps:1. Remove the board-support panel:a. Remove the left

Installing Memory-Module Kits 2. Remove the memory board:a. Disconnect the memory board from the system board byrotating the memory-board corner handl

Installing Memory-Module Kits 5. Touch the static-protective package to any unpainted metalsurface on the server. Then, remove the memory-module kitfr

Installing Memory-Module Kits e. Repeat these steps for each memory module that you install.7. Reinstall the memory board:a. On the system board .1/,

Installing Memory-Module Kits e. Rotate the memory-board handles to the closed position,until the handles are aligned with the front edge of thememory

Welcome and Thank You Chapter 6, “Getting Help, Service, and Information,” containsinformation to help you solve more complex problems that youmight e

Installing Memory-Module Kits page 39 to reconfigure your server; then, return here andcontinue with “What to do next?” on page 122 to determineyour n

Installing Memory-Module Kits  No internal devices to install or remove? — Go to “Completingthe Installation” on page 201. Installing an external op

Removing Memory-Module Kits Removing Memory-Module Kits16 Attention:a. Reduce the risk of electrostatic discharge (ESD) damageto the memory modules a

Removing Memory-Module Kits 2. Remove the memory board:a. Disconnect the memory board from the system board byrotating the memory-board corner handles

Removing Memory-Module Kits 4. Locate the memory-module connectors on the memory boardand determine which memory modules you want to remove.Note: You

Removing Memory-Module Kits 6. Store any memory modules that you are no longer using in astatic-protective package. Make a note of the kit size and sp

Removing Memory-Module Kits 8. Reinstall the memory board:a. On the system board .1/, locate the connector .2/ for thememory board .3/.123b. Grasp the

Removing Memory-Module Kits 9. Reinstall the board-support panel:a. Align the support panel so that the three tabs .1/ at theback left edge of the pan

Removing Memory-Module Kits What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocesso

Installing Video Memory Installing Video MemoryYour server system board comes with 512 KB of preinstalled videomemory. If you expand the memory buffer

Welcome and Thank You Notices Used in This BookThis book contains information notices that relate to a specific topic.The Attention and Caution notice

Installing Video Memory To install video memory, do the following steps:1. Remove the board-support panel:a. Remove the left side panel .1/.b. Remove

Installing Video Memory 2. Touch the static-protective package to any unpainted metalsurface on the server. Then remove the DRAM from thepackage.Stati

Installing Video Memory 6. Reinstall the board-support panel:a. Align the support panel so that the three tabs .1/ at theback left edge of the panel f

Installing Video Memory 7. Reinstall the covers (see “Completing the Installation” onpage 201) and run the System Configuration Utility program(see Ch

Installing Video Memory What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocessor? —

Replacing the Real-Time Clock Replacing the Real-Time ClockThe real-time clock (RTC) contains a long-life, integral lithiumbattery. If the battery mal

Replacing the Real-Time Clock 3. In the U.S., please call 1-800-IBM-4333 for information on batterydisposal.To replace the real-time clock, do the fol

Replacing the Real-Time Clock 2. Remove the RTC from its socket (system-board connector) .1/with an appropriate tool.123. If you plan to reinstall the

Replacing the Real-Time Clock 6. Orient the RTC so that the dot .2/ on the top aligns with therear of the system board.7. Insert the pins on the RTC i

Replacing the Real-Time Clock 9. Reinstall the board-support panel:a. Align the support panel so that the three tabs .1/ at theback left edge of the p

Welcome and Thank You Related PublicationsIn addition to this handbook, the following publications areincluded with your server: The Setup sheet con

Replacing the Real-Time Clock What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microproces

Installing Adapters Installing AdaptersBefore you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices”

Installing Adapters systems that support the Plug and Play feature become available,your server will automatically configure itself when you installEI

Installing Adapters ConsiderationsThree types of adapters are available for your PC Server 704: Extended industry-standard architecture (EISA) Indu

Installing Adapters Installation ProcedureYou can use any adapter that is compatible with an IBM PC AT orPC XT system (except for an 8-bit drop card

Installing Adapters 2. Remove the expansion-slot cover:a. Loosen and remove the screw .1/ on the top of theexpansion-slot cover.b. Slide the expansion

Installing Adapters 6. Install the adapter:a. Carefully grasp the adapter .2/ by its top edge or uppercorners, and align it with the expansion slot on

Installing Adapters 7. If you installed an EISA or ISA adapter, run the SystemConfiguration Utility program to reconfigure your server. Ifyou installe

Installing Adapters What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocessor? — Go

Removing Adapters Removing Adapters14 Attention: Expansion-slot covers must be installed on allvacant slots. This maintains the electromagnetic emiss

Welcome and Thank YouWe appreciate your decision to purchase an IBM PC Server 704.Your server offers speed, power, expandability, and compatibilitywit

Removing Adapters c. Loosen and remove the screw .1/ on top of theadapter-retaining bracket. Save the screw for later use.d. Grasp the adapter .2/ by

Removing Adapters 2. If you are installing another adapter in this expansion slot, see“Installing Adapters” on page 143 for instructions.If you are no

Removing Adapters 3. Go to Table 11 on page 284 and delete the name of the adapterthat you removed; then, return here.4. If you removed an EISA or ISA

Removing Adapters What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocessor? — Go to

Installing Internal Drives Installing Internal DrivesIf you add different types of drives, your system can read multipletypes of media and store more

Installing Internal Drives Each hot-swap drive that you plan to install must have ahot-swap-drive tray attached. The drive must have a singleconnector

Installing Internal Drives Considerations Your PC Server 704 comes with one SCSI CD-ROM drive andone 3.5-inch, 1.44 MB diskette drive. The upper-le

Installing Internal Drives Table 3 shows the widths, types, and maximum heights for thedrives that you can install in each bay.Table 3. Maximum Allo

Installing Internal Drives SCSI IDsIf you install additional SCSI devices, each SCSI device that isconnected to the integrated SCSI-2 controllers nee

Installing Internal Drives The following illustration shows a SCSI drive backplane.120345The connectors on the backplane are:.1/ J4 SCSI ID jumper blo

Welcome and Thank You xviii PC Server 704 User's Handbook

Installing Internal Drives Table 5 shows the SCSI IDs that you can use for hot-swap drives.The processing sequence for SCSI devices is set through the

Installing Internal Drives Refer to the instructions that come with the SCSI device for moreinformation about termination. Refer to the User's Re

Installing Internal Drives 3. Check the instructions that come with the drive, or contact yourIBM reseller or IBM marketing representative to see if y

Installing Internal Drives Installing a 5.25-inch Removable-Media DriveBefore you begin:Be sure you have: Removed the server left side cover Unlocke

Installing Internal Drives To install a removable-media drive in the upper-left front bays, dothe following steps:1. Remove the filler panel from the

Installing Internal Drives 2. Remove the screws .2/ and filler panel .1/ from the bay inwhich you plan to install a drive. Save the panel and screws f

Installing Internal Drives 3. Remove the metal EMI shield from the bay opening:a. At the left side of the shield, push the tabs .1/ slightly tothe rig

Installing Internal Drives 7. Attach the plastic snap-in slide rails and an EMI/ESDgrounding clip to the drive:a. Attach plastic snap-in slide rail B

Installing Internal Drives 9. Connect a signal cable .1/ to the back of the drive. If a narrowSCSI cable is already connected to devices in the 5.25-i

Installing Internal Drives 11. Route the cables for your 5.25-inch drive as shown in thefollowing example illustration.1432.1/ Power cable.2/ Connecto

Chapter 1. Introducing the PC Server 704Your IBM PC Server 704 offers multiple (up to four) Intel PentiumPro microprocessor capability, so that you ca

Installing Internal Drives 12. If you are installing another 5.25-inch drive, return to step 2 onpage 167. Otherwise, continue with the next step.13.

Installing Internal Drives Installing a Drive in a Hot-Swap BayBefore you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingSt

Installing Internal Drives To install a drive in a hot-swap bay, do the following steps:1. Open the EMI metal panel, using the three thumbscrews.2. Gr

Installing Internal Drives 4. Remove the drive from its static-protective bag and place it on astatic-protective surface.StaticDevices5. Go to Table 1

Installing Internal Drives 6. Orient the drive .3/ so that the power and signal .4/ connectorsare near the top surface of the drive; then, place the d

Installing Internal Drives 9. Install the hard disk drive in the hot-swap bay:a. Align the drive/carrier assembly vertically so that it engagesthe gui

Installing Internal Drives What to do next? Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocessor?

Installing Internal Drives  Running the System Configuration Utility to initialize newoptions? — Go to “Using the System Configuration UtilityProgram

Removing Internal Drives Removing Internal DrivesBefore you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive

Removing Internal Drives Removing a 5.25-Inch Removable-Media DriveBefore you begin:Be sure you have: Removed the server left side cover Unlocked an

Note Before using this information and the product it supports, be sure to read the generalinformation under Appendix B, “Notices” on page 303. Als

This chapter contains an overview of the server features andcomponents. In addition, this chapter describes how to start theserver and use the CD-ROM

Removing Internal Drives Notes:1. Installing hard disk drives in these bays is not recommended.The hard disk drives generate EMI. In addition, hard di

Removing Internal Drives 3. Remove the panel frame:a. Press the two panel frame release tabs, located between thefront edge of the cardcage and the me

Removing Internal Drives 7. Place the drive in a static-protective bag and store it in a safeplace.StaticDevices8. If you are not reinstalling the sam

Removing Internal Drives 9. Cover the empty bay with a filler panel:a. Use two screws .1/ to install a filler panel .2/ in thecorresponding opening in

Removing Internal Drives 10. Go to Table 12 on page 286 to update the drive information;then, return here to determine your next step.11. Reinstall th

Removing Internal Drives  Installing an adapter? — Go to “Installing Adapters” onpage 143. Removing an adapter? — Go to “Removing Adapters” onpage

Removing Internal Drives Removing a Hot-Swap DriveNotes:1. To locate the hot-swap bays, see the first illustration givenunder “Removing Internal Drive

Removing Internal Drives Note: Before you hot-swap a drive, make sure it is defective. If youpartially or completely remove a good drive instead of a

Removing Internal Drives To remove a drive from the hot-swap bays, do the following steps:1. Find the defective drive that you plan to remove.2. Ensur

Removing Internal Drives b. Remove the carrier from on top of the drive.c. Place the drive in a static-protective bag and store it in asafe place.Stat

Features at a GlanceThe features in your server vary according to the model that you purchased. The following is asummary of the features that are av

Removing Internal Drives What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocessor?

Removing Internal Drives  Installing an external option? — Go to “Connecting ExternalOptions” on page 207. Running the System Configuration Utility

Adding Power Supplies Adding Power SuppliesBefore you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devic

Adding Power Supplies To add a power supply, do the following steps:1. Locate the cover on the power-supply bay (at the back of thepower-supply chassi

Adding Power Supplies What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocessor? — G

Removing Power Supplies Removing Power SuppliesBefore you begin, be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive

Removing Power Supplies 4. Unplug the power cord from the back of the chassis. Aspring-loaded interlock at the AC receptacle .1/ prevents thepower sup

Removing Power Supplies What to do next?  Installing a microprocessor? — Go to “Installing aMicroprocessor” on page 86. Removing a microprocessor? —

Security Procedures Security ProceduresYour server is equipped with security features to help prevent theftor unauthorized use of your server. Your U

Installing the Top Cover Completing the InstallationTo complete your installation, you must reinstall the top and sidecovers, and reconnect all the ca

Getting Help on the World Wide WebYou can access the latest information about product compatibilityand configuration on the World Wide Web. This info

Installing the Top Cover 4. Slide the front edge of the cover forward under the edge of thebezel.20 angleor less°5. Attach the three screws that you r

Installing the Side Covers Installing the Side CoversBefore you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensi

Installing the Side Covers 3. Align the top and bottom rows of tabs on the cover with theslots in the chassis; then, carefully push the cover inward.4

Installing the Side Covers 7. Connect all cables to the back of the server; then, plug all powercords into properly grounded electrical outlets.Notes:

Installing the Side Covers What to do next?  Installing an external option? — Go to “Connecting ExternalOptions” on page 207. No external options to

Connecting External Options Connecting External OptionsBefore you begin:Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on

Connecting External Options Cabling RequirementsA 16-bit (wide) SCSI cable connects each hot-swap backplane to anintegrated SCSI-2 controller on the

Connecting External Options Setting SCSI IDs for External DevicesYou must set a unique SCSI ID for each SCSI device that isconnected to a SCSI-2 contr

Connecting External Options Installation ProcedureTo attach an external device:1. Turn off the server and all attached devices.2. Follow the instruct

Connecting External Options What to do next?  If you installed options during the initial setup of your server,go to “Installation Checklist” on page

About ServerGuide  In all other countries, contact the IBM support organization thatservices your area, your IBM marketing representative, or yourIBM

Connecting External Options 212 PC Server 704 User's Handbook

Chapter 5. Solving ProblemsThis chapter contains information to help you solve some of thesimpler problems you might have with your IBM PC Server 704.

Overview of the Diagnostic Tools Getting StartedIf you are not familiar with the diagnostic tools and programs,continue reading this chapter; then, r

Overview of the Diagnostic Tools Power-On Self-Test (POST)Each time you turn on the system, it performs a series of tests thatcheck the operation of t

Overview of the Diagnostic Tools POST Beep CodesPOST generates one or more beeping sounds to indicate that thetests detect an error.One beep and the a

Overview of the Diagnostic Tools IRQ/DMA assignments, memory usage, device drivers, and soon.  Utility ProgramsThe Diagnostic Diskette also contains

Overview of the Diagnostic Tools Diagnostic Error MessagesDiagnostic error messages appear when a test program finds aproblem with a hardware option.

About the Test Programs About the Test ProgramsThis section includes useful information about navigating throughthe test programs, as well as procedur

About the Test Programs The Main Menu of the Diagnostic DisketteThe Main Menu is the starting point for all of the diagnostic tests.It contains the fo

About the Test Programs Format Diskette. For more information about the File Editor,see “Using the File Editor” on page 265. Exit: Select this choice

Server ControlsThe most commonly used controls on the front of the server appearin the following illustration.DoorLockDiskette EjectButtonPower On/O

About the Test Programs F10 Displays the Local Menu when the ModuleTests Menu is displayed or from individualTest Group test screens. Local Menu inclu

About the Test Programs Using the Command Line OptionsThe following Command Line Options allow you to define specificconditions for running the diagno

About the Test Programs KBD KeyboardPDV Pointing device or mouseMEM MemorySCU SCSICDR CD-ROMSYS System information/UtilitiesYou can include this

Starting the Test Programs IntruderAlertEach time you start the diagnostic programs, IntruderAlert checksfor damage to the Diagnostic Diskette. If a

Starting the Test Programs The Test Group WindowWhen you select Quick Tests or Module Tests from the DiagnosticMenu, a Test Group window appears. (For

Starting the Test Programs Using the Module TestsTo start the Module Tests from the Main Menu of the DiagnosticDiskette:1. Start the diagnostic progra

Starting the Test Programs Changing Selected Tests in Test GroupsTo add or remove a test from a Test Group:1. In the Module Tests Menu, use the Up Arr

Starting the Test Programs Test OptionsEach option that appears on the Options Menu is briefly describedbelow. Halt on Error: The default is No. If

Starting the Test Programs When Test Log starts, the test programs create a log with thefollowing information:– The date and time the log was opened–

Starting the Test Programs – Test Log Mode: This choice determines the amount of datato be logged after you select COM1, LPT1, ASCII, or .DBF.The avai

Door Lock: You can lock the door on your server to detertampering with the internal components.Power On/Off Button: Press this convex button to manua

POST Error Messages POST Error Message TableThe following table shows error messages that might appear on thescreen during the power-on self-test (POS

POST Error Messages POST Message Description0043 The EISA configuration is not valid for the slot.Action: Start the System Configuration Utility and

POST Error Messages POST Message Description0060 The keyboard is locked. Please unlock it.Action: Turn off the server; then, insert the SystemConfigu

POST Error Messages POST Message Description0132 Floppy drive B:The system is not able to start the diskette in the drive. Thediskette might be damage

POST Error Messages POST Message Description0195 The CMOS system options have not been set.Action:  If you have just replaced the real-time clock on

POST Error Messages POST Message Description0301 ECC Single bit correction failed, Correction disabled.Action: Turn off the system and wait 30 second

POST Error Messages POST Message Description0380 ECC SIMM failure, Board in slot #1 SIMM #Action: Reseat the memory modules on the memory board.If th

POST Error Messages POST Message Description0452 An error occurred in the DMA Controller.Action: Turn off the system and wait 30 seconds; then, turn

POST Error Messages POST Message Description0800 A PCI I/O Port Conflict occurred.Action: Turn off the system and wait 30 seconds; then, turn itback

POST Error Messages POST Message Description0816 A conflict occurred with the Serial Port 1 Resource.Action: Start the System Configuration Utility a

Status IndicatorsThe most commonly used status indicators on the front of the serverappear in the following illustration. Diskette In-UseLightPower

POST Error Messages POST Message Description0982 I/O Expansion Board NMI occurred in Slot n.Action: Turn off the system and wait 30 seconds; then, tu

SCSI Messages SCSI MessagesIf your server has at least one hard disk drive, review the followinginformation before having the system serviced.Note:

Beep Codes Beep CodesOne beep and the appearance of text on the monitor indicatesuccessful completion of POST. When POST detects a fatal error,the te

Troubleshooting TroubleshootingYou can use the troubleshooting charts in this section to findsolutions to problems that have definite symptoms.Look f

Troubleshooting Diskette Drive ProblemsActionDiskette drive In-Uselight stays on, or thesystem bypasses thediskette drive.If there is a diskette in th

Troubleshooting Monitor ProblemsActionWavy, unreadable,rolling, distorted screen,or screen jitter.If the monitor self-tests show that the monitor is O

Troubleshooting General ProblemsActionProblems such as brokencover locks or indicatorlights not working.Have the system serviced.System continuouslyre

Troubleshooting Keyboard, Mouse,or Pointing-Device ProblemsActionThe mouse or pointingdevice does not work.Verify that the mouse or pointing-device ca

Troubleshooting Option ProblemsActionAn IBM option that wasjust installed does notwork.Verify that:1. The option is designed for the system.2. You fol

Troubleshooting Serial Port ProblemsActionThe number of serialports displayed is lessthan the number of serialports installed.Verify that:1. Each port

CD-ROM Drive In-Use Light: This light indicates CD-ROMdrive activity. When this light is green, power is being appliedto the drive. When this light i

Troubleshooting Software ProblemsActionIs your softwareprogram OK?To determine if problems are caused by the software,verify that:1. Your system has t

Troubleshooting the 100/10 PCI Ethernet Adapter Troubleshooting the 100/10 PCI Ethernet AdapterThis section provides troubleshooting information for p

Troubleshooting the 100/10 PCI Ethernet Adapter  Make sure that you are using the correct drivers. Check for operating system-specific causes for th

Troubleshooting the 100/10 PCI Ethernet Adapter Adapter Problem ActionData is corrupted orsporadic.Make sure that you are using Category 5 cablingwhen

Troubleshooting Other Network Adapters Troubleshooting Other Network AdaptersThis section provides general troubleshooting information forproblems tha

Troubleshooting Other Network Adapters Network Adapter Troubleshooting ChartYou can use the following troubleshooting chart to find solutions tonetwor

Troubleshooting Identifying Problems through Status IndicatorsStatus indicators on the server can help to identify problems withsome system components

Troubleshooting The following table describes the power-supply status conditionsthat the LEDs indicate.Power Supply OKLEDPower SupplyCurrent OKLEDStat

Troubleshooting The following table describes the SCSI drive status conditions thatthe LEDs indicate.PowerOn LEDDriveIn-UseLEDDriveFaultLEDStatusOn Of

Checking for Damage Checking the System for DamageThis section provides instructions on what to do if your system isdamaged.After Dropping It Obvious

Expansion Slots and Input/Output Connectors Expansion Slots and Input/Output ConnectorsThe following illustration shows the expansion slots and theinp

Checking for Damage After Spilling Liquid on ItIf liquid gets on the keyboard: 1. Turn off the system.2. Unplug the keyboard from the back of the sys

Installing Additional Test Programs Installing Additional Test ProgramsYou can add other test programs to the Diagnostic Diskette. Theseother programs

Installing Additional Test Programs USERDIAG.CFG ExampleAn example USERDIAG.CFG file might look like the following:Note: You can have more than one

Using the Utility Programs Using the Utility ProgramsThe Diagnostic Diskette contains utility programs for formattingdiskettes and editing. Formatting

Using the Utility Programs F2 To be in search mode, press F2. You are prompted toenter the search word or words on a reverse highlightedline at the bo

Using the Utility Programs To access the File Editor:1. Select File Editor from the Utilities Menu; then, press Enter.2. Insert a diskette into drive

Using the Utility Programs 268 PC Server 704 User's Handbook

Chapter 6. Getting Help, Service, and InformationIf you need help, service, technical assistance, or just want moreinformation about IBM products, you

services, HelpWare provides a wide variety of extended servicesthat address almost any need.Using Electronic Support ServicesIf you have a modem, you

Use the Jump command; type IBM and select PC ProductSupport.  America OnlineUse the “Go to” keyword IBM Connect.On the World Wide Web, the IBM Pers

Expansion Slots and Input/Output Connectors Keyboard Connector: The cable from your keyboard connectshere.Mouse Connector: This is where the mouse cab

In addition, if you purchased an IBM PC Server, you are eligible forPC Server Startup Support for 90 days after installation. Thisservice provides as

Purchasing Additional HelpWare ServicesDuring and after the warranty period, you can purchase additionalHelpWare services, such as support for IBM an

 Using application programs and games  Tuning performance Installing device drivers remotely Setting up and using multimedia devices Identifyin

10-incident limit. For more information about purchasing Networkand Server Support, see “Ordering Support Line Services.”Ordering Support Line Servic

Friday). The premium upgrade provides 4-hour averageresponse, 24 hours a day, 7 days a week. On-site service to premium on-site serviceIf your warra

Ordering PublicationsAdditional publications are available for purchase from IBM. For alist of publications available in your country: In the U.S.

278 PC Server 704 User's Handbook

Appendix A. Server RecordsRecord the Identification NumbersRecord and retain the following information.Table 7. PC Server 704 Identification Numbers

Device Records Installed Device RecordsUse the following tables to keep a record of the options installed inor attached to your system. You can also r

Device Records Table 8 (Page 1 of 2). System Configuration Utility Program Defaults and ChangesMenu Options Default Value New Value Additional I

ContentsSafety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . vLaser Compliance Statement ... viLithium Battery

Padlock Loops and Power SuppliesThe following illustration shows the power supply bays andpadlock loops on your PC Server 704.Note: See “Adding Powe

Device Records Table 8 (Page 2 of 2). System Configuration Utility Program Defaults and ChangesMenu Options Default Value New Value Additional I

Device Records Table 9. PC Server 704 Defaults and ChangesOptions Default Value New Value Additional InformationFlash EEPROM Revision Level

Device Records Record expansion slot configuration information for your server in Table 11.Table 11. Expansion Slot Configuration InformationExpansi

Device Records Refer to the following illustration of your server bays whencompleting Table 12 on page 286.12 HotSwap BaysOpen BaysDiskette DriveCD-RO

Device Records Table 12. Internal Drives and DevicesLocation Drive or Device Description Diskette Bay External Bay 1 External Bay 2 Externa

Device Records Note: If you attach a drive or other device to an adapter, be sure torecord the descriptive information in the appropriate columnin Ta

The System Board The System BoardThe following simplified layout of the system board identifies servercomponents. You might need to refer to this figu

Changing Jumper and Switch Settings .12/ Not used.13/ Multiprocessing-bus connector (not used).14/ Fan 3 connector (outer chassis fan, upper).15/ Fan

Changing Jumper and Switch Settings Changing a Jumper SettingA jumper covers pins on a pin block and might be positioned to theleft or to the right. T

Changing Jumper and Switch Settings The following illustration shows a SCSI drive backplane.120345The connectors on the backplane are:.1/ J4 SCSI ID j

Padlock Loops: The two side cover padlock loops enable you toinsert padlocks (not provided) to secure the side covers to thesystem unit.The electro-m

Setting System-Board Configuration Jumpers Table 14 shows the default SCSI IDs for hot-swap drives.Table 14. Default SCSI IDs for Hot-Swap DrivesJ3P

Setting System-Board Configuration Jumpers Table 15 (Page 2 of 2). Configuration Jumper SettingsJumper Pins DescriptionJ6A4, BIOS Write 1-22-31D

Setting System-Board Configuration Jumpers Before you start, be sure that you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive

Setting System-Board Configuration Jumpers 8. Removed the left side cover again (see “Removing the SideCovers” on page 81), and move the jumper back t

Setting System-Board Configuration Jumpers 3. Set the BIOS boot block jumper:a. To remove the write-protection from the BIOS boot block,move the jumpe

Setting System-Board Configuration Jumpers To change the location of the Video Sleep Register, do the followingsteps:1. Identify the Video-Sleep-Regis

Setting System-Board Configuration Jumpers Setting the BIOS Write Jumper (J6A4)19 Attention: Only a qualified, technical person knowledgeableabout boo

Setting System-Board Configuration Switches Setting System-Board Configuration SwitchesSome configuration actions are controlled through switches on t

Setting System-Board Configuration Switches To reset the server's NVRAM and RTC settings to the factorydefault values, do the following steps:1.

Setting System-Board Configuration Switches Clearing All Passwords (Switch S6A1-2)Setting the password switch to On clears the administrative anduser

Expansion BaysThe following illustration shows the location of the expansion baysin your server. For installation instructions and information on th

Setting System-Board Configuration Switches 7. Turn off the server and the monitor.8. Disconnect the power cord from the server and monitor.9. Remove

Appendix B. NoticesReferences in this publication to IBM products, programs, orservices do not imply that IBM intends to make these available in allco

Trademarks The following terms are trademarks of other companies:Microsoft, Windows, and Windows NT are trademarks or registeredtrademarks of Microsof

IndexNumerics1-800 telephone assistance 4, 2711-900 number support 274100/10 PCI Ethernet Adapterconfiguring for other operatingsystems 69configuring

adding (continued)external options 207, 210internal drive 156, 158memory to server 113power supply 194processor boards 97, 108security for server 200

bays (continued)hot-swap baysinstalling a drive in 173removing a drive from 189identification 156internal drive locations 158, 286locations 156uppe

caution (continued)removing covers 81removing wrong disk drive 189CD-ROM driveSee also the User's Referencein-use light 9locations 157preinstal

configuration (continued)device records 281, 283disk arraySee your RAID adapterdocumentationextended industry-standardarchitecture (EISA)adapter loca

considerationscable requirements 208device drivers 36installingadapters 145external SCSI devices 207internal drives 156, 158operating system 34secur

deviceadapter locations 281driverscompatibility with networkadapters 149considerations 36hardware 36external 207failing 250jumpers and switches,

Diskette Drive Bay: This dedicated bay contains a 3.5-inch,1.44 MB1 diskette drive, which comes standard in all PC Server704 models. This drive uses

diskettes (continued)video device driver,installing 38displaySee monitordisposing of batteries xii, 137DMA (direct memory access)See the User's

eject buttonCD-ROM 7diskette drive 7electrical outlets 25electrical safety ix, 75electromagnetic interference (EMI)metal panel 174removing shielding

features (continued)security (continued)general information 200padlock loops 12, 13secure mode 57summary 3user password 55summary 3Federal Communic

hard disk drives (continued)number supported 3power-on light 9preinstalled 14removing 189SCSI 163SCSI ID 162sizes 158status indicators 8supported

installing (continued)internal drives (continued)types and sizes for eachbay 158upper-left front bay 165, 181internal options 73memory boards 121, 1

jumpers (continued)changing a setting 62, 290configurationSee system board,configuration jumpersmicroprocessor 87on internal drives 164settings 289

lockout timer 282loss of data 189Low-Level Format programSee also the SCSI Software User'sGuidebacking up files 66overview 66using 66when to u

monitor (continued)placement of 24problems 247rolling screen 247self-tests 246signal cable 11video port 3wavy screen 247mouseSee also the User&apos

optional power supply 3optionsSee also the User's ReferenceCommand Line 223device records 281Diagnostic Diskette 220diskettes 218EISA, configur

passwords (continued)default setting 282forgotten password 54, 55, 301general information 52purpose 200setting 54, 55user 55, 200PC Server Enterpr

Moving the Server Moving the Server 6 CAUTION:Due to the weight of the server, do not attempt to lift theserver by yourself. To avoid possible injury

power-on self-test (POST) (continued)definition 215during configuration 55, 58during setup 19message table 217, 232overview 215upgradable 3preface

QQAPlus/PRO test programs 216RRAID (redundant array ofindependent disks)See also your RAID adapterdocumentationadapter 3, 143device drivers 29reconf

scanners, SCSI 159screen filter 24screen, blank 247SCSI (small computer systeminterface)See also the User's Referenceadapterlocation 145cable r

serial portintegrated function 3location 10problems 251serverSee also the User's Referenceadding board-supportpanel 100, 111, 121adding drives

setting (continued)switches and jumpers 164time 42Setup programcontrolling access to 52disabling diskette drives 44menu description 41recording and

support line services, ordering 275surge protection 3surge protectors 25SVGA video controller 3swap diskettes 56switched hubs 71switchesSee also jump

test (continued)programsdescription 216installing 263starting 225scripts 228system 219text editor 265, 267time, setting 42toll-free numbers 4, 3

viewconfiguration 42front 14rear 10resources 47, 49switch and jumper settings 46,50virus checking 225Wwarranty informationSee also the User'

IBMPart Number: 84H4262Printed in U.S.A.September 199684H4262

Before You BeginIf you have not already done so, unpack your server. If you are notinstalling any optional hardware now, connect the cables and power

Starting the Server Starting the Server1. Turn on your monitor and adjust the Brightness and Contrastcontrols to the approximate midpoint.You can read

Starting the Server 3. Locate the keys; then, unlock and open the door. If the diskettedrive contains packing material or a diskette, remove it from t

Starting the Server 6. Check your monitor. The screen displays the IBM logo and anumber that represents the amount of available server memory.The serv

Using the CD-ROM DriveA SCSI-2 CD-ROM drive is a standard feature on all PC Server 704models. To use the CD-ROM drive:1. Have the CD ready.2. Press t

Hardware Device Drivers ... 36Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 37Chapter 3. Configuring

3. Locate the tabs in the corners of the tray.4. With the label information facing up, center and place the CDon the tray.5. Press the Tray Load and

Arranging Your Workspace Arranging Your WorkspaceTo get the most from your server, arrange both the equipment youuse and your work area to suit your n

Arranging Your Workspace usually 51 to 61 cm (20 to 24 in.), and position it so you can view itwithout having to twist your body. Also position other

Arranging Your Workspace Electrical Outlets and Cable LengthsThe location of electrical outlets and the length of power cords andcables that connect t

Arranging Your Workspace 26 PC Server 704 User's Handbook

Chapter 2. Installing Your SoftwareBefore you install software in your server, you need to determinethe hardware, software, and operating system requi

Using ServerGuide Installing an Operating SystemThe operating system that you select allows you to optimize some ofthe features in your server. Your s

operating system that you purchased and still use many of thefeatures available on ServerGuide. (For example, you can installNetFinity, a LAN systems

 Before you install an operating system, configure the networkadapter for your operating system. Use the configurationprograms on the network-adapte

OS/2 SMP 2.11 InstallationIf you have an OS/2 2.11 SMP license and you want to install OS/22.1 SMP on your PC Server 704, call IBM and request author

Removing the Top Cover ... 83Installing a Microprocessor ... 86Removing a Microprocessor ...

2) Copy the appropriate driver from your RAID adapterdevice-driver diskette. Refer to your RAID adapterdocumentation to obtain the name of this devic

To install OS/2 LAN Server 4.0, do the following steps:1. Run the MPTS utility program with LAN Server 4.0 or OS/2Requester 4.0.Note:  MPTS = Multi

Windows NT Server 3.51 InstallationFor installation instructions for Windows NT Server 3.51, refer to theREADME file on the diskette that comes with

11. If your server came with a RAID adapter installed, do thesesteps:a. Use the RAID adapter device-driver diskettes to specifyeither the IPSRAID or

Device Drivers Device DriversDevice drivers are programs designed to support a specific type ofhardware device. They provide instructions that enable

Installation Checklist Installation Checklist Important Be sure to maintain at least 127 mm (5 in.) of space at the rear ofthe server to allow the s

Installation Checklist Ø Complete setting up your PC Server 704If you need to set the date, time, passwords or drive-startupsequences, or do other sys

Chapter 3. Configuring Your ServerThis chapter provides information about the configuration andutility programs that come with your server, as well as

Configuration Configuration OverviewYou play a key role in how your server allocates resources toorganize and interconnect hardware devices and softw

Setup Program If your server came with a network adapter, use thenetwork-adapter configuration program to configure and test thenetwork adapter. Follo

Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 221IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225Star

Setup Program Online Help information is available on the right side of the screenfor each selection. To access menu-bar selections within the Setuppr

Setup Program 6. Press Esc or move the cursor to the Exit option on the menubar.7. Select Exit from the menu bar.8. Select Exit Saving Changes.Recordi

Setup Program Disabling the Diskette DriveAfter configuring the system, you might prefer to secure the systemagainst casual or unauthorized access by

System Configuration Utility Using the System Configuration Utility ProgramThe System Configuration Utility program provides a convenientmethod to con

System Configuration Utility A screen similar to the following appears when you start the SCUprogram.à@ðSYSTEM CONFIGURATION UTILITY, Release x.xxStep

System Configuration Utility prevent damage to the original diskette. Your operating-systemdocumentation provides information on backing up diskettes.

System Configuration Utility Step 2: Add and Remove BoardsSelect Add and Remove Boards to add, remove, or move anyadapter. The System Configuration Ut

System Configuration Utility Step 3: Change Configuration SettingsAfter adding adapters, select this choice to change the configuration,if necessary.

System Configuration Utility Step 4: Save ConfigurationThis choice saves the configuration settings to nonvolatilerandom-access memory (NVRAM) and in

System Configuration Utility UtilitiesThe Utilities choice controls some aspects of how the systemgenerates configuration data. For example, the Syst

Record the Identification Numbers ... 279Installed Device Records ... 280The System Board ...

Security Defining SecurityTo control access to your server, you can implement several of thesecurity measures described in your User's Reference

Security You may prefer to set the administrative password in the Setupprogram before you configure the system. This will help secureyour configuratio

Security Administrative PasswordIf you have set an administrative password, you must enter it to useSystem Configuration Utility functions that allow

Security User PasswordYou do not need to set a user password, but a user password helpsto protect the information that you store in your server. It a

Security Setting the Drive-Startup SequenceThe drive startup sequence allows you to control the startupsequence of the drives in your server. Each tim

Security Secure ModeSecure mode secures the system against unauthorized use. Securemode inhibits keyboard and mouse input, and disables the powerswit

Configuring EISA, ISA, and PCI Adapters Configuring EISA, ISA, and PCI AdaptersBefore installing a new device or program, read the documentationthat c

ISA/EISA Configuration 6. Resolve configuration conflicts.See “Configuration Conflicts” on page 61.Configuring ISA or EISA Features and OptionsSome IS

ISA/EISA Configuration To create a unique .CFG file for an ISA adapter:1. At the System Configuration Utility program Main Menu screen,select Add and

Configuration Conflicts Sample ApplicationsSome optional devices provide small applications or sampler files.These applications demonstrate the capab

viii PC Server 704 User's Handbook

Configuration Conflicts The Setup program and the System Configuration Utility programonly configure the system hardware. These programs do notconside

Configuration Conflicts 6. Remove the device or adapter. Some configurations are notsupported (for example, you cannot operate the server with twoISA

SCSISelect Utility Program Using the SCSISelect Utility ProgramThe SCSI-2 controllers have built-in menu-driven configurationutility programs that all

SCSISelect Utility Program Configure/View Host Adapter SettingsTo view or change the SCSI-2 controller settings, selectConfigure/View Host Adapter Set

SCSISelect Utility Program Using the Low-Level Format ProgramIf your server did not come with a RAID adapter preinstalled, youcan format your hard dis

Configuring the 100/10 PCI Ethernet Adapter 4. Select Format disk; then, follow the instructions on the screen.Note: Hard disks normally contain more

Configuring the 100/10 PCI Ethernet Adapter Installing Multiple AdaptersRepeat the configuration procedures for each adapter that you wantto install.

Configuring the 100/10 PCI Ethernet Adapter Troubleshooting Make sure that you are using the drivers that come with thisadapter. Make sure that the

Configuring the 100/10 PCI Ethernet Adapter Configuring for Full-DuplexIf you have a hub that does not support auto-negotiation, manuallyconfigure the

Configuring Other Network Adapters Shared HubsIn a shared network environment, servers are connected to hubs. Arepeater is built into each port of th

Safety InformationTurn everything OFF.Attach signal cables toreceptacles.First, remove power cord fromoutlet.To DisconnectTurn device ON.DANGER:Turn e

Configuring Other Network Adapters 72 PC Server 704 User's Handbook

Chapter 4. Installing OptionsThis chapter provides instructions to help you add options to yourserver. Some option-removal instructions are provided,

Before You Begin If your server came with a RAID adapter preinstalled, you mustconfigure your disk arrays after you install hard disk drives, asdesc

Electrical Safety Electrical SafetyFor your safety, always do the following before removing the cover:1. Turn off the server and any attached devices

Electrical Safety 11 Attention: For proper cooling and airflow, always install thechassis side and top covers before you turn on the server. Ifyou ope

Handling Static-Sensitive Devices Handling Static-Sensitive Devices10 Attention:Electrostatic discharge (ESD) can damage hard disk drives,printed cir

Preparing to Install Options Preparing to Install OptionsBefore you begin:Be sure you have read “Electrical Safety” on page 75 and“Handling Static-Sen

Preparing to Install Options 2. Remove all media (diskettes, CDs, optical discs, or tapes) fromthe drives; then, turn off the server and all attached

Preparing to Install Options 4. Unplug all power cords (cables) from electrical outlets.Note the locations of the following; then, disconnect them fro

Removing the Side Covers Removing the Side CoversBefore you begin:Be sure you have: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive