IBM NETVISTA 2251 Bedienungsanleitung

IB M NetV istaHard ware Maintenan ce Man ualA40 Type 6830/6831A40i Type 2251

If NO, continue to 002.If YES, proceed to 003.002If the Power Management feature is enabled, do the following:1. Start the Configuration/Setup U

92 Hardware Maintenance Manual

Chapter 8. Additional Service InformationSecurity features...94Passwords...94Power-onpassword ...94Removingapower-onpasswor

Security featuresSecurity features in this section include the following:v Passwordsv Vital Product Datav Management Information Format (MIF)v Alert o

Administrator passwordThe administrator password is used to restrict access to the Configuration/SetupUtility program. If the administrator password i

To update the EPROM using the DMI MIF Browser, use the following procedure.1. Click Start from the desktop, then Programs.2. Select IBM SystemView Age

BIOS levelsAn incorrect level of BIOS can cause false error and unnecessary FRU replacement.Use the following information to determine the current lev

Flash (BIOS/VPD) update procedureAttention:Refer to the information label located inside the system unit cover for any model-specificinformation.1. Po

Power managementPower management reduces the power consumption of certain components of thecomputer such as the system power supply, processor, hard d

Automatic Hardware Power Management featuresAutomatic Hardware Power Management can reduce the power states of thecomputer, processor, and monitor (if

9. Before you exit from the program, select Save Settings from theConfiguration/Setup Utility program menu.10. To exit from the Configuration/Setup Ut

Chapter 2. General InformationFeaturesThe NetVista type 2251/6830/6831 computers are available in4x4(three I/Oadapter slots, plus one AGP slot, and fo

Flash over LAN (update POST/BIOS over network)Note: For local Flash (BIOS/VPD) update, see “Flash (BIOS/VPD) updateprocedure” on page 98.This setting

Chapter 9. Related Service InformationSafety notices (multi-lingual translations) ...103Safety Information...128General Safety ...1

To Connect To Disconnect1. Turn Everything OFF.2. First, attach all cables to devices.3. Attach signal cables to receptacles4. Attach power cord(s) to

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)CAUTION:Use safe lifting practices when lifting your machine.CAUTION:Electrical current from power, telephone, a

PERIGOPara evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetueinstalação, manutenção ou reconfiguração deste produto durante u

Cuidado:Ao substituir a bateria, utilize apenas o NúmerodePeça IBM 33F8354 ou um tipode bateria equivalente recomendado pelo fabricante. Se seu sistem

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)Cuidado:Utilize práticas seguras para levantamento de peso ao levantar sua máquina.Cuidado:A corrente elétrica p

Chapter 9. Related Service Information 109

110 Hardware Maintenance Manual

Chapter 9. Related Service Information 111

v Standard mouse portv Standard keyboard portv 15-pin monitor portv Three audio connectors (line/headphone out, line in, and microphone)v Joystick/MID

112 Hardware Maintenance Manual

Chapter 9. Related Service Information 113

DANGERPour éviter tout risque de choc électrique, ne manipulez aucun câble et n’effectuez aucuneopération d’installation, d’entretien ou de reconfigur

Attention:Remplacez la pile usagée par une pile de référence identique exclusivement - voirla référence IBM - ou par une pile équivalente recommandée

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)Attention:Ce produit pèse un poids considérable. Faites-vous aider pour le soulever.Attention:Le courant électri

VORSICHTAus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen.Ferner keine Installations-, Wartungs- oder Rekonfigura

Achtung:Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen.

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)Achtung:Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungenbeachten.Achtung:An Netz-, Telefon

PERICOLOPer evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegarecavi, non effettuare l’installazione, la manutenzi

Attenzione:Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dellostesso tipo o di tipo equivalente consigliate dal produ

SpecificationsDimensionsHeight: 425 mm (16.7 in.)Width: 140 mm (5.5 in.)Depth: 425 mm (16.7 in.)WeightMinimum configuration as shipped: 9.4 kg (20 lb)

Attenzione:La corrente circolante nei cavi di alimentazione, del telefono e di segnale èpericolosa. Per evitare situazioni pericolose per le persone o

Chapter 9. Related Service Information 123

124 Hardware Maintenance Manual

PELIGROPara evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve acabo ninguna operación de instalación, de mantenimien

Percaución:Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354o un tipo de batería equivalente recomendado por el fabrica

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs)Percaución::Alce la máquina con cuidado; el sobrepeso podría causar alguna lesión.Percaución:La corriente eléctr

Safety InformationThis section contains the safety information with which you need to be familiar,before you service an IBM computer.General SafetyFol

Observe the following rules when working on electrical equipment.v Find the room emergency power-off (EPO) switch, disconnecting switch, orelectrical

v Do not service the following parts (or similar units) with the power on when theyare removed from their normal operating places in a machine. This p

Safety inspection guideThe intent of this inspection guide is to assist you in identifying potentially unsafeconditions on these products. Each machin

6 Hardware Maintenance Manual

Problem determination tipsBecause there is a large variety of hardware and software combinations that can beencountered, use the following information

Adding adapters to the systemWhen adapters are added to the system, an area in memory has to be allocated torun its programs. This can be done with ei

Not all device drivers are found in the CONFIG.SYS file. Advanced operatingsystems use .INI files to set up and start devices.Device drivers can acces

v POST Beep codes are sounds emitted from the speaker if the POST finds aproblem. One beep indicates that the POST completed successfully. Multiplebee

ROM and RAM AddressesAdapter cards with processors can contain RAM and ROM. If the adapter cardshave onboard memory, then the following are true.v ROM

Miscellaneous InformationAcronyms, Abbreviations, and TermsTerm InformationACPA/A Audio Capture and Playback AdapterADP Automatic Data ProcessingAGP A

Term InformationLUN Logical Unit Number (refer to SCSI)MAP Maintenance Analysis ProcedureMCGA Modified Color Graphics AdapterMCA Micro Channel Archite

Send Us Your Comments!We want to know your opinion about this manual (part number__________________). Your input will help us to improve our publicati

4. Which computers do you service most?_______________________________________________________________________________________________________________

NoticesReferences in this publication to IBM products, programs, or services do not implythat IBM intends to make these available in all countries in

Chapter 3. DiagnosticsSetup Utility program ...8Product Recovery Program menu ...9Diagnostics ...10Diagnostics download ...

TrademarksThe following terms are trademarks of the IBM Corporation in the United States orother countries or both.Alert on LAN Aptiva Asset IDAT Book

Part Number: 22P2896(1P) P/N: 22P2896

Setup Utility programAttention:A customized setup configuration (other than default settings) might exist on the computeryou are servicing. Running th

Product Recovery Program menuType 2251/6830/6831 machines have recovery and diagnostics programs on aseparate hard drive partition. The Diagnostics di

DiagnosticsThe diagnostic programs use a full range of diagnostic utilities to determine theoperating condition of the computer’s hardware components.

A selected test is marked by >>. Pressing the space bar again de-selects a testand removes the chevron.4. Repeat steps 2 and 3 above to select a

v Memory Test-QuickThe quick memory test will take about 20 seconds per MB of memory andwill detect solid (stuck) memory failures only.Notes:Either le

v ChkDigits:Contains a 2-digit check-digit value to ensure the following:– Diagnostics were run on the specified date.– Diagnostics were run on the sp

v Destroys all copies of the FAT Table on all partitions (both the master andbackup).v Destroys the partition table.v Provides messages that warn the

When to use the Low-Level Format programNotes:1. The low-level format is not available on all diagnostic diskettes.2. Before formatting the hard disk

16 Hardware Maintenance Manual

Chapter 4. Installing OptionsInput/Output connectors ...18Removingthecover ...19Installing adapters ...20AGP adapter ...

Input/Output connectors11221 Mouse connector 8 Microphone connector2 Keyboard connector 9 Audio in connector3 USB connector 2 10 Audio out

Removing the coverTo remove the cover, do the following:1. Remove the thumbscrews from the rear of the computer and slide the covertoward the rear of

Installing adaptersTo install an adapter, do the following:1. Remove the cover (see “Removing the cover” on page 19).2. Remove the slot cover for the

Connector Description1 Digital video interface(DVI) connectorUsed to attach a digital monitor. This connector providesthe signals necessary to suppo

IB M NetV istaHard ware Maintenan ce Man ualA40 Type 6830/6831A40i Type 2251

Installing internal drives1 Bay 1 - Max Height: 41.3 mm (1.6 in.)CD-ROM drive (standard in some models)5.25-inch hard disk drive2 Bay 2 - Max Heig

gently pry the static shield loose from the drive bay.3. Install the drive into the bay. Align the screw holes and insert the two screws.4. Connect th

below for the drive settings.AUDIOIDE INTERFACESee JumperSettings BelowDC INPUTRGGL5V G G 12V394012CD-ROM Primary (Master) Secondary (Slave)40X :: :

3. Slide the bracket up and remove it from the machine.Hard disk drive jumper settingsIDE hard disk drives for the NetVista series computers use jumpe

26 Hardware Maintenance Manual

Installing a security U-boltTo help prevent hardware theft, you can add a security U-bolt and cable to yourcomputer. After you add the security cable,

Replacing the coverTo replace the cover, do the following:1. Ensure that all components have been reassembled correctly and that no toolsor loose scre

Chapter 5. FRU ReplacementsComputerexplodedview...30A40/A40P/A40i system board layout ...31System board locations ...31System board jum

Computer exploded view30 Hardware Maintenance Manual

A40/A40P/A40i system board layout3231System board locations1CPU fan connector 17 Wake on LAN2Microprocessor 18 PCI slot 33DIMM 0 19 PCI sl

Note:Before using this information and the product it supports, be sure to read the generalinformation under “Notices” on page 141.Second Edition (Nov

System board jumper settingsThe following table contains the jumper setting information. (D) indicates thedefault setting.Clear CMOS/Flash Boot Block

To install a memory module, do the following:1. Locate the DIMM connectors.2. If the retaining clips are not already open, open them.3. Install the DI

Replacing a system boardImportant:Before replacing a system board, back up Asset information by using the “Asset EEPROMbackup” on page 14.Notes:1. The

v Memory modules6. Ensure that the new system board jumper settings match the old system boardjumper settings.Replacing a processorMake sure the proce

20-pin main power supply connectionSee “A40/A40P/A40i system board layout” on page 31 for connector locations.Attention:These voltages must be checked

4. Slide the power supply unit up toward the top of the chassis.5. Rotate the power supply outward as shown.Chapter 5. FRU Replacements 37

6. Pull the power supply forward and carefully rotate it toward the front of thechassis.38 Hardware Maintenance Manual

Chapter 6. Symptom-to-FRU IndexSIMM/DIMM/RIMMmemoryerrors...40Hard disk drive boot error ...41Diagnostic error codes ...42Beepsymptom

SIMM/DIMM/RIMM memory errorsThe following SIMM/DIMM/RIMM error messages are issued by the diagnosticprograms.Error FRU/Action2xx-1yA memory error was

Hard disk drive boot errorA hard disk drive boot error (error codes 1962 and I999030X) can have thefollowing causes.Error FRU/ActionThe start-up drive

About this manualThis manual contains service and reference information for the IBM«NetVistaTMSeries computer type 2251/6830/6831.This manual is divid

Diagnostic error codesRefer to the following diagnostic error codes when using the diagnostic tests. See″Diagnostics″ on page 7 for the specific type

Diagnostic Error Code FRU/Action000-197-XXXBIOS test warning1. Make sure the component that is calledout is connected and/or enabled2. Re-run test3. C

Diagnostic Error Code FRU/Action001-038-XXXSystem Extension failure1. Adapter card2. System board001-039-XXXSystem DMI data structure error1. Flash th

Diagnostic Error Code FRU/Action001-271-XXXSystem IRQ4 failure1. Device on IRQ42. System board001-272-XXXSystem IRQ5 failure1. Device on IRQ52. System

Diagnostic Error Code FRU/Action001-301-XXXSystem RTC Century byte error1. Flash the system2. System board005-000-XXXVideo Test Passed1. No action005-

Diagnostic Error Code FRU/Action005-197-XXXVideo test warning1. Make sure the component that is calledout is connected and/or enabled2. Re-run test3.

Diagnostic Error Code FRU/Action011-000-XXXSerial port Interface Test Passed1. No action011-001-XXXSerial port Presence1. Remove external serial devic

Diagnostic Error Code FRU/Action014-001-XXXParallel port Presence1. Remove external parallel device, ifpresent2. Run setup, enable port3. System board

Diagnostic Error Code FRU/Action015-002-XXXUSB port Timeout1. Remove USB device(s) and re-test2. System board015-015-XXXUSB port External Loopback fai

Diagnostic Error Code FRU/Action018-195-XXXPCI Card Test aborted by user1. PCI card2. Information3. Re-start the test, if necessary018-196-XXXPCI Card

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.Lea atentamente todas las declaraciones de precaución y peligro ante

Diagnostic Error Code FRU/Action020-199-XXXPCI test failed, cause unknown1. Go to the ″Undetermined problems″section2. Flash the system and re-test3.

Diagnostic Error Code FRU/Action030-00X-XXX030-01X-XXXSCSI interface failure1. SCSI signal cable2. Check power supply3. SCSI device4. SCSI adapter car

Diagnostic Error Code FRU/Action035-196-XXXRAID interface test halt, error thresholdexceeded1. Press F3 to review the log file2. Re-start the test to

Diagnostic Error Code FRU/Action071-199-XXXAudio port test failed, cause unknown1. Go to the ″Undetermined problems″section2. Flash the system and re-

Diagnostic Error Code FRU/Action086-196-XXXMouse Port interface test halt, errorthreshold exceeded1. Press F3 to review the log file2. Re-start the te

Diagnostic Error Code FRU/Action170-195-XXXVoltage Sensor(s) Test aborted by user1. Information2. Re-start the test, if necessary170-196-XXXVoltage Se

Diagnostic Error Code FRU/Action175-199-XXXThermal Sensor(s) test failed, causeunknown1. Go to the ″Undetermined problems″section2. Flash the system a

Diagnostic Error Code FRU/Action217-28X-XXX217-29X-XXXHard Disk Drive (SCSI) error1. Hard Disk Drive Cable2. Check power supply voltages3. Hard Disk d

Beep symptomsBeep symptoms are short tones or a series of short tones separated by pauses(intervals without sound). See the following examples.Beeps D

Beep Symptom FRU/Action3-2-4Keyboard controller failed1. System Board2. Keyboard3-3-4Screen initialization failed1. Video Adapter (if installed)2. Sys

ContentsAbout this manual ...iiiImportant Safety Information ...iiiChapter 1. General Checkout...1Chapter 2. General Information ...3

No-beep symptomsImportant:Type 2271/6840/6841 computers default to come up quiet (no beep and no memory countand checkpoint code display) when no erro

POST error codesEach time you power-on the system, it performs a series of tests that check theoperation of the system and some options. This series o

POST Error Code FRU/Action111I/O channel parity error1. Reseat adapters2. Any adapter3. Riser card4. System Board114Adapter ROM error1. Adapter Memory

POST Error Code FRU/Action167Microprocessor installed that is notsupported by the current POST/BIOS1. Run Setup. Check Stepping level forthe BIOS leve

POST Error Code FRU/Action262POST detected a base memory or extendedmemory type error1. Run Setup. Check System Summarymenu for memory. (See “Setup Ut

POST Error Code FRU/Action6XXNot listed above1. Diskette Drive2. System Board3. Riser card4. External Drive Adapter5. Diskette Drive Cable6. Power Sup

POST Error Code FRU/Action1117Failed baud rate test1. Run diagnostics1162Serial port configuration error1. Run Configuration2. Serial Adapter(if insta

POST Error Code FRU/Action180X, 188XPCI configuration or resource error1. Run Setup and verify PCI/ISAconfiguration settings.2. If necessary, set ISA

POST Error Code FRU/Action5962An IDE device (other than hard drive)configuration error1. Run Configuration2. CD-ROM Drive3. CD-ROM Adapter4. Zip or ot

POST Error Code FRU/Action10103, 10110, 1011711. System Board2. Data/Fax Modem3. Riser card10117Not listed above1. Check system speaker2. Check PSTN c

Chapter 9. Related ServiceInformation ...103Safety notices (multi-lingual translations) ...103Safety Information...128General Safet

POST Error Code FRU/Action10461Drive format error1. Run diagnostics10462Controller seek error1. Run diagnostics10464Hard Drive read error1. Run diagno

POST Error Code FRU/Action119XX1. 3119 Adapter121XX1. Modem Adapter2. Any Serial Device3. System Board4. Riser card136XX1. ISDN Primary Rate Adapter2.

POST Error Code FRU/Action185XXXX1. DBCS Japanese Display Adapter/A2. System Board3. Riser card20001 to 200031. Image Adapter/AImage-I Adapter/A2. Mem

POST Error Code FRU/ActionTape Drive green ″in use″ LED fails to comeon1. Tape Drive2. SCSI Adapter or System Board3. SCSI Cable (internal)4. SCSI Cab

POST Error Code FRU/Action275121. WMSELF.DGS diagnostics file ismissing2. WMSELF.DGS diagnostics file is incorrect275351. 3V Lithium Backup Battery2.

Miscellaneous error messagesMessage/Symptom FRU/ActionCMOS Backup Battery inaccurate1. CMOS Backup Battery (see “SafetyInformation” on page 128)2. Sys

Message/Symptom FRU/Action″Insert a Diskette″ icon appears with aknown-good diagnostics diskette in the first3.5-inch diskette drive.1. System Board2.

Message/Symptom FRU/ActionSome or all keys on the keyboard do notwork1. Keyboard2. Keyboard Cable3. System BoardUndetermined problemsCheck the power s

80 Hardware Maintenance Manual

Chapter 7. Parts© Copyright IBM Corp. 2000 81

Chapter 1. General CheckoutThis general checkout procedure is for type 2251/6830/6831 computers.Attention:The drives in the computer you are servicing

82 Hardware Maintenance Manual

Chapter 7. Parts 83

Parts listingThe parts listing supports the following models: xxG, xxF, xxA, xxC, xxT, xxD,xxM, xxV, xxU.Index System (types 2251/6830/6831) FRU No.1

Index System (types 2251/6830/6831) FRU No.13 20GB HARDFILE EIDE 5400 RPM(2251 - EAx, EBx, ECx)(6830 - CBx, EAx, EBx, GAx, GBx, TAx, TBx, TCx, KAG,KBG

Index System (types 2251/6830/6831) FRU No.(6831- GAx, GBx, G2U, T2U, TAU, TAF, TAA, VAU, VAF, VAA,VBU, VBF, VBA, TAG, VBG)16 LITHIUM BATTERY (all) 33

Index System (types 2251/6830/6831) FRU No.SPEAKER BRICK - ANZ(2251 - EAA, EBA, GAA, GBA, TBA, TCA, TDA,TEA, THA,VAA)(6830/6831 - none)25P5705SPEAKER

Index System (types 2251/6830/6831) FRU No.8x4x32x CDRW BLACK OPTIONAL (2251-EAx, ECx, GBx, GCx,GDx, TBx, TCx, TDx, TEx, TAx, THA, VAU, VAA,VBC, VBM,V

Keyboards (RAK 2 Black)US ENGLISH 37L2514FRENCH CANADIAN 058 37L0912FRENCH CANADIAN 044 37L2515LA/SPANISH 37L2516BRAZIL - PORTUGUESE 28L1826ARABIC 37L

Computer Power CordsARABIC 14F0033AUSTRALIAN 93F2365BELGIAN 1339520BULGARIAN 1339520CANADIAN 93F2364CZECH 1339520DENMARK 13F9997FINLAND 1339520FRANCE

Special toolsThe following tools are required to service the computer models/types listed inthis section of the service manualv Volt-ohm meter, IBM P/