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Inhaltsverzeichnis

Seite 1 - Hardware Maintenance Manual

IBMHardware Maintenance ManualxSeries 330

Seite 2

2 Hardware Maintenance Manual: xSeries 330 • Power-on the computer.• If the computer hangs and no error is displayed, go to “Undetermined problems

Seite 3

92 Hardware Maintenance Manual: xSeries 330 201 (Memory test error, see "Memory Settings" on page 33.) If the server does not hav

Seite 4

Chapter 7. Symptom-to-FRU index 930001200 (Machine check architecture error)1. Processor 12. Optional Processor 23. System Board.1600

Seite 5 - About this manual

94 Hardware Maintenance Manual: xSeries 330 5962 (IDE CD-ROM configuration error)1. Run Configuration/Setup2. CD-ROM Drive3. CD-ROM

Seite 6 - IBM Online Addresses

Chapter 7. Symptom-to-FRU index 95SCSI error codesTemperature error messages01298101 (Bad update data for processor 1)1. Ensure all p

Seite 7 - Contents

96 Hardware Maintenance Manual: xSeries 330 Fan error messagesSystem shutdownRefer to the following tables when experiencing system shutdown relate

Seite 8

Chapter 7. Symptom-to-FRU index 97Temperature related system shutdownDASD checkoutBus fault messagesSystem shutoff due to "X" V over

Seite 9 - Chapter 1. General checkout

98 Hardware Maintenance Manual: xSeries 330 Undetermined problemsYou are here because the diagnostic tests did not identify the failure, the Device

Seite 10

Chapter 7. Symptom-to-FRU index 994) Power-on system. If problem remains, suspect the following FRUs in the order listed: a) Power supplyb) Syste

Seite 11 - 1.75 inches tall

100 Hardware Maintenance Manual: xSeries 330

Seite 12 - What the xSeries 330 offers

© Copyright IBM Corp. 2000 101Chapter 8. Parts listingSystemThe xSeries 330 Parts Listing supports the following models: 11Y, 31Y.123456789101112131

Seite 13

© Copyright IBM Corp. 2000 3Chapter 2. General informationThe IBM® xSeries 330 server is a one U-high1 rack-model server for high-volume network tr

Seite 14 - Front view

102 Hardware Maintenance Manual: xSeries 330 Index System Part (Model Number) FRU Number1 Bracket/Baffle (All Models) 00N69932 Heat Sink/Clip Assem

Seite 15 - Rear view

Chapter 8. Parts listing 103Keyboards9.1GB 7200rpm Ultra 160 SCSI (All Models) (optional) 19K146118.2GB 7200rpm Ultra 160 SCSI (All Models) (optio

Seite 16 - Turning off the server

104 Hardware Maintenance Manual: xSeries 330 Power cordsTurkish 37L2579Turkish 37L2580UK English 37L2581Yugosl/Lat 37L2582US English-EMEA 37L2583Ch

Seite 17 - Stand-by mode

Chapter 8. Parts listing 105United States of America 6952301 (110) 1838574 (220) 36L8886 (220V/15A)Power cord FRU No.

Seite 18

106 Hardware Maintenance Manual: xSeries 330

Seite 19 - Chapter 3. Diagnostics

© Copyright IBM Corp. 2000 107Chapter 9. Related service informationNote: The service procedures are designed to help you isolate problems. They ar

Seite 20 - Event/error logs

108 Hardware Maintenance Manual: xSeries 330 • Reinstall all covers correctly before returning the machine to the customer.Electrical safetyCAUTION

Seite 21 - Light Path Diagnostics

Chapter 9. Related service information 109Observe the special safety precautions when you work with very high voltages; these instructions are in

Seite 22 - Diagnostics panel

110 Hardware Maintenance Manual: xSeries 330 3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measu

Seite 23 - Text messages

Chapter 9. Related service information 111Grounding requirementsElectrical grounding of the computer is required for operator safety and correct s

Seite 24 - Viewing the test log

4 Hardware Maintenance Manual: xSeries 330 Features and specificationsThe following table provides a summary of the features and specifications for

Seite 25 - Chapter 3. Diagnostics 17

112 Hardware Maintenance Manual: xSeries 330 • Connect and disconnect cables as described in the following table when installing, moving, or openin

Seite 26 - Recovering BIOS

Chapter 9. Related service information 113DANGERSome laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:Lase

Seite 27 - Network connection problems

114 Hardware Maintenance Manual: xSeries 330 • Statement 10CAUTION:Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mount

Seite 28 - Ethernet controller messages

Chapter 9. Related service information 115Importante:Todas as instruções de cuidado e perigo da Server Library começam com um número. Este número

Seite 29 - Chapter 3. Diagnostics 21

116 Hardware Maintenance Manual: xSeries 330 Instrução 2CUIDADO:Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33

Seite 30

Chapter 9. Related service information 117• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicia

Seite 31 - Ethernet teaming messages:

118 Hardware Maintenance Manual: xSeries 330 CUIDADO:Instrução 10CUIDADO:Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispo

Seite 32 - Power checkout

Chapter 9. Related service information 119

Seite 33 - °C (212°F)

120 Hardware Maintenance Manual: xSeries 330

Seite 34 - Temperature checkout

Chapter 9. Related service information 121

Seite 35 - Chapter 3. Diagnostics 27

Chapter 2. General information 5• Impressive performance using an innovative approach to SMP The server supports up to two Pentium III microproce

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122 Hardware Maintenance Manual: xSeries 330

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Chapter 9. Related service information 123

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124 Hardware Maintenance Manual: xSeries 330

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Chapter 9. Related service information 125

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126 Hardware Maintenance Manual: xSeries 330

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Chapter 9. Related service information 127Important:Toutes les consignes Attention et Danger indiquées dans la bibliothèque Server sont précédées

Seite 42 - Using passwords

128 Hardware Maintenance Manual: xSeries 330 Notice n° 2ATTENTION:Remplacez la pile au lithium usagée par une pile de référence identique exclusive

Seite 43 - Administrator password

Chapter 9. Related service information 129• Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d&apos

Seite 44

130 Hardware Maintenance Manual: xSeries 330 Notice n° 10ATTENTION:Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en

Seite 45

Chapter 9. Related service information 131Wichtig:Alle Sicherheitshinweise in dieser Server-Bibliothek beginnen mit einer Nummer. Diese Nummer ver

Seite 46

6 Hardware Maintenance Manual: xSeries 330 • Error codes and messages• System error logging• Upgradable BIOS, diagnostics, and Advanced System Mana

Seite 47 - Chapter 5. Installing options

132 Hardware Maintenance Manual: xSeries 330 Hinweis 2ACHTUNG:Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 ode

Seite 48 - System board

Chapter 9. Related service information 133• Steuer- und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch

Seite 49 - System board LEDs

134 Hardware Maintenance Manual: xSeries 330 Hinweis 10ACHTUNG:Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.12

Seite 50 - Before you begin

Chapter 9. Related service information 135Importante:Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server Library ini

Seite 51 - Rack installation

136 Hardware Maintenance Manual: xSeries 330 Avviso 2ATTENZIONE:Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con nu

Seite 52 - Cover release

Chapter 9. Related service information 137• Non rimuovere i coperchi. L'apertura dei coperchi di prodotti laser può determinare l'esposi

Seite 53 - Adapter considerations

138 Hardware Maintenance Manual: xSeries 330 Avviso 10ATTENZIONE:Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità mon

Seite 54

Chapter 9. Related service information 139

Seite 55

140 Hardware Maintenance Manual: xSeries 330

Seite 56 - Preinstallation steps

Chapter 9. Related service information 141

Seite 57

Chapter 2. General information 7Hard disk drive activity light: Each of the hot-swap drives has a Hard Disk Activity light. When this green LED

Seite 58 - Hot-swap disk drives

142 Hardware Maintenance Manual: xSeries 330 Importante:Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un númer

Seite 59

Chapter 9. Related service information 143Declaración 2PRECAUCIÓN:Cuando desee sustituir la batería de litio, utilice únicamente el número de piez

Seite 60

144 Hardware Maintenance Manual: xSeries 330 • No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar expuesto a radiaci

Seite 61 - Installing memory modules

Chapter 9. Related service information 145Declaración 10PRECAUCIÓN:No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispo

Seite 62 - Connector 4

146 Hardware Maintenance Manual: xSeries 330 Send us your comments!We want to know your opinion about this manual (part number 06P1796). Your inpu

Seite 63 - Microprocessor

Chapter 9. Related service information 147Problem determination tipsDue to the variety of hardware and software combinations that can be encounter

Seite 64 - Installing the microprocessor

148 Hardware Maintenance Manual: xSeries 330 service. The evaluation and verification of operation in conjunction with other products, except thos

Seite 66

IBM@Part Number: 06P1796File Number: Printed in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber.06P17960406P

Seite 67 - Fan assembly replacement

8 Hardware Maintenance Manual: xSeries 330 Power-on light: This green LED lights and stays on when you turn on your server and will blink when the

Seite 68

Chapter 2. General information 9Complete the following steps to turn off the server:1. Refer to your operating system documentation for the proper

Seite 69 - Installing the cover

10 Hardware Maintenance Manual: xSeries 330

Seite 70 - Input/Output ports

© Copyright IBM Corp. 2000 11Chapter 3. DiagnosticsThis section provides basic troubleshooting information to help you resolve some common problems

Seite 72 - Pin Signal

12 Hardware Maintenance Manual: xSeries 330 POSTWhen you turn on the server, it performs a series of tests to check the operation of server compone

Seite 73 - C2T breakout cable

Chapter 3. Diagnostics 13Identifying problems using status LEDsIf the System Error light in the operator information panel on the front of the ser

Seite 74

14 Hardware Maintenance Manual: xSeries 330 To view the LEDs on the system board: 1. Turn off the server and any peripheral devices.2. Remove the

Seite 75 - Ethernet ports

Chapter 3. Diagnostics 15Diagnostic programs and error messagesThe server diagnostic programs are stored in upgradable read-only memory (ROM) on t

Seite 76

16 Hardware Maintenance Manual: xSeries 330 Warning This result occurs when a possible problem is reported during the diagnostic test, such as when

Seite 77

Chapter 3. Diagnostics 171. Turn on the server and watch the screen. If the server is on, shut down your operating system and restart the server:

Seite 78 - Pin Signal Pin Signal

18 Hardware Maintenance Manual: xSeries 330 Recovering BIOSIf the BIOS has become corrupted, such as from a power failure during a flash update, yo

Seite 79 - Cabling the RS-485 ports

Chapter 3. Diagnostics 198. When prompted as to whether you want to save the current code to a diskette, select N.9. When prompted to choose a la

Seite 80 - Connecting the ASM bus

20 Hardware Maintenance Manual: xSeries 330 Ethernet controller messagesThe integrated Ethernet controller might display messages from the followin

Seite 81 - Redhat Linux Disabled Enabled

Chapter 3. Diagnostics 21Novell NetWare or IntraNetWare server ODI driver teaming messagesThis section provides explanations of the error messages

Seite 82 - Testing the C2T chain

IBMHardware Maintenance ManualxSeries 330

Seite 83 - Cable management

22 Hardware Maintenance Manual: xSeries 330 NDIS 4.0 (Windows NT) driver messagesThis section contains the error messages for the NDIS 4.0 drivers.

Seite 84

Chapter 3. Diagnostics 23Ethernet teaming messages: 0x0F Explanation: Could not allocate enough memory for other structures. Action: 1. From the

Seite 85 - Diskette/CD-ROM drives

24 Hardware Maintenance Manual: xSeries 330 Power checkoutPower problems can be difficult to troubleshoot. For instance, a short circuit can exist

Seite 86 - Diskette/CD-ROM drive bracket

Chapter 3. Diagnostics 25isolated. If system does not power up from minimal configuration, replace FRUs of minimal configuration one at a time un

Seite 87 - Power supply

26 Hardware Maintenance Manual: xSeries 330 d. Ensure that the battery clip is touching the base of the battery socket by pressing gently on the cl

Seite 88 - PCI riser card

Chapter 3. Diagnostics 27Note: The server is not designed to operate in an enclosed environment. The xSeries 300 should not reside behind a glass

Seite 89

28 Hardware Maintenance Manual: xSeries 330

Seite 90

© Copyright IBM Corp. 2000 29Chapter 4. Configuring the serverThe following configuration programs are provided with the server: • Configuration/Set

Seite 91 - Beep symptoms

30 Hardware Maintenance Manual: xSeries 330 Notes:1. You can press F1 to display Help information for a selected menu item.2. The choices on some m

Seite 92

Chapter 4. Configuring the server 31Select this choice to view or change the assignments for devices and input/output ports. This choice appears

Seite 93 - No Beep symptoms

First Edition (September 2000)INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, E

Seite 94

32 Hardware Maintenance Manual: xSeries 330 the administrator and power-on passwords, and allow a power-on password to be changed by the user. See“

Seite 95 - Diagnostic error codes

Chapter 4. Configuring the server 33Attention: Do not make changes here unless directed to do so by an IBM authorized service representative.— Ca

Seite 96

34 Hardware Maintenance Manual: xSeries 330 Select this choice to cancel your changes and restore the factory settings. • Exit Setup If you have ma

Seite 97 - Error symptoms

Chapter 4. Configuring the server 352. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove

Seite 98 - POST error codes

36 Hardware Maintenance Manual: xSeries 330 Using the SCSISelect utility programSCSISelect is a built-in, menu-driven configuration utility program

Seite 99

Chapter 4. Configuring the server 37Select this choice to configure startable device parameters. Before you can make updates, you must know the ID

Seite 100

38 Hardware Maintenance Manual: xSeries 330 Note: By default you will have 2 seconds after the prompt appears on the screen to press Ctrl+S.3. Use

Seite 101

© Copyright IBM Corp. 2000 39Chapter 5. Installing optionsThis chapter provides instructions to help you add options to the server. Some option-rem

Seite 102

40 Hardware Maintenance Manual: xSeries 330 System boardThe illustrations in the following sections show the components on the system board.System

Seite 103 - Temperature error messages

Chapter 5. Installing options 41The following table describes the function for each switch.System board LEDsThe following illustration identifies

Seite 104 - System shutdown

© Copyright IBM Corp. 2000 iiiAbout this manualThis manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes

Seite 105 - Bus fault messages

42 Hardware Maintenance Manual: xSeries 330 Before you beginBefore you begin to install options in the server, read the following information: • B

Seite 106 - Undetermined problems

Chapter 5. Installing options 43Rack installationDo the following to install the server in the rack. Reverse the steps to remove the server from

Seite 107

44 Hardware Maintenance Manual: xSeries 330 Removing the coverThe following information describes how to remove the cover.Complete the following st

Seite 108

Chapter 5. Installing options 45Adapter considerationsBefore you install adapters, review the following: • Locate the documentation that comes wit

Seite 109 - Chapter 8. Parts listing

46 Hardware Maintenance Manual: xSeries 330 Installing an adapterComplete the following steps to install an adapter: Attention: When you handle e

Seite 110

Chapter 5. Installing options 47 5. Remove the expansion-slot cover. 6. Refer to the documentation that comes with your adapter for any cabling in

Seite 111 - Keyboards

48 Hardware Maintenance Manual: xSeries 330 Attention: Route cables so that they do not block the flow of air from the fans. Note: When installin

Seite 112 - Power cords

Chapter 5. Installing options 49• Inspect the drive tray for any signs of damage. • Ensure that the drive is installed properly in the tray.• To m

Seite 113 - Power cord FRU No

50 Hardware Maintenance Manual: xSeries 330 6. Check the hard disk drive status indicators to verify that the hard disk drives are operating proper

Seite 114

Chapter 5. Installing options 51Complete the following steps to install a hot-swap drive in a hot-swap drive bay: Attention: • To maintain proper

Seite 115 - General safety

iv Hardware Maintenance Manual: xSeries 330 Prenez connaissance de toutes les consignes de type Attention etDanger avant de procéder aux opérations

Seite 116 - Electrical safety

52 Hardware Maintenance Manual: xSeries 330 2. To avoid damage to a hard disk drive, do not remove the drive from the hot-swap bay until it has had

Seite 117 - Safety inspection guide

Chapter 5. Installing options 53— The green light flashes slowly (one flash per second), the drive is being rebuilt.— The green light flashes rapi

Seite 118

54 Hardware Maintenance Manual: xSeries 330 Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips ge

Seite 119 - Grounding requirements

Chapter 5. Installing options 55MicroprocessorThe server comes with one or two microprocessors installed on the system board. If you have two, or

Seite 120 - °C (212°F)

56 Hardware Maintenance Manual: xSeries 330 Installing the microprocessorComplete the following steps to install an additional microprocessor: Atte

Seite 121

Chapter 5. Installing options 576. Push the microprocessor release lever down to lock the microprocessor into place.7. Install the heat sink on th

Seite 122 - CAUTION:

58 Hardware Maintenance Manual: xSeries 330 Note: It is very important to replace the clear shield. 5. To remove microprocessor #1: a. Remove the a

Seite 123

Chapter 5. Installing options 59Fan assembly replacementThe server comes with six replaceable fans.Attention: Replace a fan that has failed with

Seite 124

60 Hardware Maintenance Manual: xSeries 330 1. Review the safety precautions listed in “Safety information” on page 107.2. Turn off the server and

Seite 125

Chapter 5. Installing options 61Installing the coverThe following information describes the cover installation procedure. To install the server c

Seite 126 - Instrução 10

© Copyright IBM Corp. 2000 vContentsAbout this manual . . . . . . . . . . . . . . . . . . . iiiImportant safety information . . . . . . . . . . . .

Seite 127

62 Hardware Maintenance Manual: xSeries 330 Input/Output ports This section provides information about the input/output (I/O) ports on the server.

Seite 128

Chapter 5. Installing options 632. When the message Press F1 for Configuration/Setup appears, press F1.3. From the main menu, select Devices and I

Seite 129

64 Hardware Maintenance Manual: xSeries 330 The following table shows the pin-number assignments for the USB-port connectors on the rear of the ser

Seite 130

Chapter 5. Installing options 65C2T chaining cableThe C2T Chaining cable is designed to prevent the accidental connection of two OUT connectors wi

Seite 131

66 Hardware Maintenance Manual: xSeries 330 Keyboard connector: There is one keyboard connector on the end of the device breakout cable. This con

Seite 132

Chapter 5. Installing options 67The following table shows the pin-number assignments for the auxiliary-device connector on the end of the cable.

Seite 133

68 Hardware Maintenance Manual: xSeries 330 traffic associated with it is switched to the redundant (secondary) controller. This switching occurs w

Seite 134

Chapter 5. Installing options 69Note: IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and switches will not recognize th

Seite 135

70 Hardware Maintenance Manual: xSeries 330 1. Create a VLAN on the switch. Use the parameters you assign there to join the VLAN from the server.

Seite 136

Chapter 5. Installing options 71Working with cablesThe server has two different cabling schemes, the Advanced System Management bus (ASM) and the

Seite 137 - ≥18 kg ≥32 kg ≥55 kg

vi Hardware Maintenance Manual: xSeries 330 System shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Voltage related system

Seite 138 - ATTENTION:

72 Hardware Maintenance Manual: xSeries 330 Note: For more information about the Advanced System Management PCI adapter refer to the documentation

Seite 139

Chapter 5. Installing options 73• The C2T numbering is independent of any other server reference. Changing the servers position in the C2T chain

Seite 140

74 Hardware Maintenance Manual: xSeries 330 3. Turn the servers on and check the operation of the monitor, pointing device, and keyboard with each

Seite 141

Chapter 5. Installing options 75used to identify the failing node (cable or system) consists of reconnecting the chain a node at a time until the

Seite 142 - ACHTUNG:

76 Hardware Maintenance Manual: xSeries 330

Seite 143

© Copyright IBM Corp. 2000 77Chapter 6. FRU information (service only)Field Replacement Units (FRUs) should be replaced by qualified service personn

Seite 144

78 Hardware Maintenance Manual: xSeries 330 Diskette/CD-ROM drive bracketTo remove the diskette/CD-ROM drive bracket: Note: Read“Safety informatio

Seite 145

Chapter 6. FRU information (service only) 79Hard disk drive backplaneTo remove the hard disk drive backplane: Note: Read“Safety information” on p

Seite 146 - ATTENZIONE:

80 Hardware Maintenance Manual: xSeries 330 2. Remove the cover. See “Removing the cover” on page 44.3. Disconnect the cables that connect the powe

Seite 147

Chapter 6. FRU information (service only) 814. Remove the adapter retaining latch (see “Removing a microprocessor” on page 57).5. Remove the micro

Seite 148

© Copyright IBM Corp. 2000 1Chapter 1. General checkoutThe server diagnostic programs are stored in upgradable read-only memory (ROM) on the system

Seite 149

82 Hardware Maintenance Manual: xSeries 330

Seite 150

© Copyright IBM Corp. 2000 83Chapter 7. Symptom-to-FRU indexThis index supports Netfinity 4100R servers. The Symptom-to-FRU lists symptoms, errors,

Seite 151

84 Hardware Maintenance Manual: xSeries 330 2-1-1 (Secondary DMA register failed)1. System Board2-1-2 (Primary DMA register failed) 1. System Board

Seite 152 - ≥55 kg (121,2

Chapter 7. Symptom-to-FRU index 85No Beep symptomsInformation panel system error LEDThe system error LED is turned on when an error is detected.

Seite 153 - PRECAUCIÓN:

86 Hardware Maintenance Manual: xSeries 330 2. Check the System Error Log for additional information before replacing a FRU.3. The DIMM error LEDs,

Seite 154 - Send us your comments!

Chapter 7. Symptom-to-FRU index 87Diagnostic error codesNote: In the following error codes, if XXX is 000, 195, or 197 do not replace a FRU.

Seite 155 - Problem determination tips

88 Hardware Maintenance Manual: xSeries 330 035-253-S99 (RAID adapter initialization failure)1. ServeRAID Adapter in slot S is not confi

Seite 156 - Trademarks

Chapter 7. Symptom-to-FRU index 89Error symptoms217-XXX-001 (Failed BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk num

Seite 157

90 Hardware Maintenance Manual: xSeries 330 POST error codesIn the following error codes, X can be any number or letter.Power switch does not work

Seite 158 - 0406P1796

Chapter 7. Symptom-to-FRU index 91129 (Internal cache error) 1. Processor2. Optional Processor (if installed)3. System Board.151

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